Internet and the Digital Economy

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The Internet and Digital Economy (I&DE) track focuses on the ways in which the Internet affects people, groups, organizations, and societies (e.g., markets, social networks), as well as fundamental issues in the development and operation of the Internet and Internet applications (e.g., security, open source, and cloud).

Like many other tracks at HICSS, I&DE has a long history, dating to 1997 when it became a standalone minitrack. Over the years there have been over 75 different minitracks held and more than 1500 research papers delivered. Among the variety of minitracks some of the key mainstays have included: Crowd-Based Platforms, Crowdsourcing and Digital Workforce, Electronic Marketing, Human-Computer Interaction, Behavioral Security and Privacy, Social Shopping, Digital Supply Chain, and the Internet of Everything.

This year the track includes 20 minitracks. Across these minitracks, we received 168 submissions, accepting 85, resulting in a 50 percent acceptance rates. This year’s minitracks are described below:

Actors, Agents, and Avatars: Visualizing Digital Humans in E-Commerce and Social Media. This minitrack focuses on the visualization and application of digital human characters in the context of E-commerce and social media disciplines. This minitrack is a place for researchers and practitioners from diverse background to share their research and ideas on a variety of important issues and topics related to digital humans.

Artificial Intelligence-based Assistants: This minitrack is primarily focused on two types of AI-based assistants. First, virtual personal assistants and chatbots, such as Amazon Alexa and Google Home, enable the interaction of human beings with applications in new ways. Second, AI-based assistants replacing humans interfacing between two or more application systems.

Behavioral Economics in the Digital Economy: Digital Nudging and Interface Design. This minitrack explores the design, main applications, and effects of digital nudging in information systems design, in particular, research with an emphasis on the effects of interface design on users’ behavior, judgment, and decision making in Internet-based systems.

Crowd-Based Platforms: This minitrack examines the design and effects of a variety of crowd-based platforms including crowdsourcing context, online labor, crowdfunding marketplaces and online-communities. Research in this area originates from various methodologies such as econometrics, field or lab experimentation, field surveys, analytic modeling, or grounded theory approaches.

Crowdsourcing and Digital Workforce in the Gig Economy: This minitrack examines theoretical and empirical studies addressing organizational, managerial, technical, and behavioral perspectives on digital work and crowd work. Research that lies at the intersection of multiple disciplines, namely Information Technology, Organization Science, Human Resource Management, and Behavioral Science will inform innovation in digital work and work re-design.

Data Models and Digital Workforce in the Gig Economy: Real, Augmented, and Synthetic Data in Decision Support Systems. This minitrack focuses data models used to better understand real world processes and how such models influence decision support. Research focusing on challenges related to data model development, data model evaluation, augmented or synthetic data models, and digital twins are welcomed.

Electronic Marketing: This minitrack focuses on understanding effective strategies for attracting customers, increasing their purchases, satisfaction and loyalty, as well as the responses and behavior of customers to various online marketing vehicles and consumer generated media.

Enterprise Blockchains: This minitrack deals with fundamental research revolving around the methods and techniques, issues, and key challenges, as well as organizational approaches for understanding the potential of DLTs for business models, value chains, emerging competitive landscapes and new start-ups employing this technology.

Firm and User Generated Content in the Digital Economy: Key Players, Management, and Impact. This minitrack considers the communication shift from traditional one-way to two-way communication, with content being a means to earn trust with consumers. Papers dealing with the creation, usage, management and impact of content for digital economy are encouraged.

Global, International, and Cross-Cultural Issues in the Digital Economy: This minitrack focuses on the worldwide spread of interconnected information and communication technologies (ICTs) that are providing the infrastructure for multinational businesses, created new cultural connections irrespective of geographic boundaries and distances, and allowed an increasingly mobile global population to be connected to their friends, families, and cultures no matter where they are. The minitrack welcomes submissions that relate to all aspects of information systems (IS) research situated in a global, international, or cross-cultural context.

Hospitality and Tourism in a Global Digital Economy: New Models, Services, and Performance. This minitrack focuses on the challenges of digital disruption and transformation in the hospitality and tourism industry. Research taking a socio-technical, organizational, managerial and/ or individual perspective are welcomed and can be conceptual, empirical, and design-oriented contributions using macro, meso and micro levels of analysis

Human-centricity in a Sustainable Digital Economy: This minitrack aims to attract research that advances the understanding of human-centricity and end-user empowerment in a sustainable digital economy. It adopts an interdisciplinary perspective, which considers human-centricity and end-user empowerment across application domains (e.g. software development, digital commerce, healthcare, administration, mobile apps, social media, and online services).

Human-Computer Interaction in the Digital Economy: This minitrack explore a wide range of topics related to human-computer interaction using a wide spectrum of research methodologies including, but not limited to, behavioral methods, neurophysiological tools, and design science approaches. Accordingly, papers may draw on various reference disciplines to inform design, such as: computer science, information systems, consumer behavior, psychology, organizational sciences, and neuroscience.

Innovative Behavioral IS Security and Privacy Research: This minitrack provides a venue for innovative research that rigorously addresses the risks to information system security and privacy, focusing on individual behaviors within this nomological net. Domains include work related to detecting, mitigating, and preventing both internal and external human threats to organizational security.

Making Digital Transformation Real: This minitrack explores tools, methods or strategies helping companies to deal with digital transformations through theoretical and applied work. Other focal topics will include metrics and other indicators for measuring the success or degree of digital transformation.

Open Platform Ecosystems in Logistics: Business Models and Technologies. This minitrack explores how open-source paradigm facilitate novel business models and applications that enable the construction of shared logistical ecosystems between different stakeholders. Appropriate papers for this minitrack include those that propose technical solutions in Logistics (both intra- and inter logistics) as well as conceptual contributions dealing with novel logistical business models. Further, research exploring the challenges of an open logistical platform ecosystem including the harmonization of data, sharing and analyzing data, mediation of services between suppliers and demanders, and establishing a functional governance structure are welcomed.

Social Shopping: The Good, The Bad and the Ugly: This minitrack explores insights and develops theoretical understanding of the topics and issues related to the influence of OSN on consumption orientated shopping decisions.

The Dark Side of AI: This minitrack focuses on giving insights and developing theoretical and practical understanding of issues related to the Dark Web. The minitrack includes various types of methodological approaches, including conceptual, theoretical, empirical and methodological papers that enrich our understanding of Dark Web as a place of communication and networking.

The Diffusion, Impacts, Adoption and Usage of ICTs upon Society and Small Enterprises: This minitrack provides a “global” perspective of how ICTs are being diffused, used and adopted within society (households and social communities).

The Digital Supply Chain of the Future: Applications, Implications, Business Models: This minitrack focuses on the rise and impact of the agile supply chain and the concomitant rise in smart products and services.

The Internet of Everything: Converging the Internet of People (IoP) and the Internet of Things (IoT): This minitrack addresses issues related to the coming of various emerging smart devices including consumer adoption of wearable and embeddable technologies.

Alan R. Dennis
Indiana University

Joseph S. Valacich
University of Arizona