Policies and Strategies for Digital Government

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    Fast and Federal—Policies for Next-Generation Federalism in Germany
    ( 2019-01-08) Scholta, Hendrik ; Niemann, Marco ; Halsbenning, Sebastian ; Räckers, Michael ; Becker, Jörg
    Federalism and e-government are important to many countries across the globe but come up with two contradicting characteristics that are especially existent in Germany. First, citizens and businesses want to receive e-government services easily but the identification of government entities that are responsible for service delivery in federal states is difficult. Second, e-government has to react to fast developments but decision-making is distributed and rather slow in federal states. To address the area of tension between federalism and e-government, we suggest seven polices that raise internal efficiency and external simplicity of federalism in Germany. We transfer existing policies of e-government literature and practice to our research problem in the course of discussions in a research group of five people. The policies are evaluated in semi-structured interviews with eleven leaders from the German government. The evaluation reveals the appropriateness of the policies to address the issues of federalism in e-government.
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    Who Do You Think We Are? The Data Publics in Digital Government Policy
    ( 2019-01-08) Washington, Anne
    This study provides conceptual clarity on open data users by connecting an empirical analysis of policy documents to emerging theoretical research on data publics. Releasing files to the public for reuse is the primary objective of policy on open government data. Recent public sphere scholarship provides insights into who reuses data by defining a data public as people who actively construct narratives with openly available digital sources. A content analysis of United States federal policy documents identified the language used to represent people who might reuse data. An inductive qualitative analysis of mandated digital strategy reports generated a taxonomy that characterizes people mentioned in open data policy. In addition to the taxonomy, this research contributes a set of propositions to predict data reuse based on these characteristics. The results encourage further dialog between public sphere and digital government scholars to establish testable explanations about data publics.
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    Demystifying the Role of the Steward
    ( 2019-01-08) Smith, Randall ; Cranefield, Jocelyn
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    Citizen E-Participation: Bringing the “E” to Facilitated Workshops
    ( 2019-01-08) Poser, Mathis ; Küstermann, Gerrit ; Bittner, Eva
    Citizen participation initiatives enable public decision-makers to integrate the knowledge and preferences of citizens into municipal planning processes at an early stage. To this end, workshops are frequently and recurrently utilized instruments, which foster the collaboration of citizens with public authorities and with one another. With the rise of ICT, e-participation has evolved as a strategic pillar in digital governance, but has not fully reached participation workshops yet. Establishing an integrated e-participation approach that combines traditional and e-participation instruments poses a challenge in practice. Therefore, we apply Collaboration Engineering to design and evaluate an e-participation workshop process, which incorporates theoretical and practical requirements, allows the seamless transfer of digitally generated input across instruments and process steps, and sustains a workshop execution by domain-specific practitioners. Evaluation results suggest promising potentials of the developed process design for increased idea elaboration and more effective documentation of workshop-based participation.
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    Introduction to the Minitrack on Policies and Strategies for Digital Government
    ( 2019-01-08) Cordella, Antonio ; Bannister, Frank ; Parycek, Peter