Digital Innovation, Transformation, and Entrepreneurship
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Item A Consolidated View of the Role of Resources in Digital Transformation Initiatives(2025-01-07) Adhikari Egodawele, MekhalaThe burgeoning adoption of digital technologies has allowed contemporary business organizations to endure unprecedented transformation opportunities. Albeit the affirmations on bridging the ‘digital divide’ appear on the extent of the resource availability, it is argued that resource-constrained environments could provide substantial opportunities for less resourceful firms to expedite digital transformation initiatives at a competitive edge. This paper opens a new standpoint in relation to the role of resources and the overarching strategy of successfully expediting digital business transformation. The study first employs an inductive, grounded theory method-based analysis of 230 peer-reviewed publications to derive an a-priori model featuring digital and non-digital factors that will influence digital transformation initiatives. The instantiation of the a-priori model against the interpretive case studies eventually sees an integrative model featuring four prominent theories of digital transformation literature, iterative nature of the process and possible tensions between incumbent and new technologies with three key phases.Item The Role of Technological Capacity in Enacting Digital Strategy(2025-01-07) Brohman, Kathryn; Baiyere, Abayomi; Packalen, KelleyMuch prior research has presumed that organizations can easily set up and effectively execute a digital strategy when they choose to. The findings from our longitudinal case study, however, demonstrated that successful execution of a digital strategy is far from easy. Importantly, our research highlighted that before an organization can effectively execute a digital strategy it needs to build heightened levels of technological capacity. More importantly, we identify that the development of this technological capacity occurs in stages and that each stage depends on a different set of micro-foundations essential for both the creation and successful execution of a digital strategy.Item AI in the Garbage Cans: How Data Scientists Contribute to Organizational Decision-Making(2025-01-07) Joshi, Mayur; Chakraborty, SauravIntegrating artificial intelligence (AI) in organizations is often viewed as a way to enhance decision-making by extending human rationality. However, there is an interesting puzzle. While the theoretical accounts of AI conceptualize how contemporary AI technologies, like machine learning, may aid domain experts in making rational decisions, the empirical accounts highlight that despite the enthusiasm and willingness to explore, domain experts often fail to accept AI-based recommendations in making decisions. In this study, we address this puzzle by demonstrating the role of data scientists in shaping domain experts’ decision-making processes. We do so by integrating insights from a qualitative study of three large banks with a computational model based on the tenets of the Garbage Can Model of organizational choice. Our findings highlight the complexities of organizational decision-making when the two groups, with their unique visions of rationality, are tasked to work together.Item Let’s Go, Pikachu: Gaming and Its Consequences in the Ecosystems of Opaque and Apparent Algorithms(2025-01-07) Zorina, Aljona; Aaltonen, AleksiGaming, that is, the act of manipulating a system for rewards without genuine contribution toward its goals challenges the quality of work performance. In traditional organizational settings, managers may try to curb gaming by imposing new rules and increasing monitoring, but such a strategy is not available in distributed online settings, where data-mediated actions are monitored by platform algorithms outside of managerial authority and where contextual knowledge and actions of gaming come from distributed actors. We study how the transition of a popular augmented reality mobile game Pokémon Go from using Google Maps to OpenStreetMap data opened the door to large-scale gaming by the Pokémon Go players who started adding fictional map features. We compare and theorize distributed online settings that operate on opaque and on apparent algorithms. We highlight three necessary practices that can lead to positive impacts from gaming: community normalizing, community instructing, and algorithmic normalizing.Item Closing Time: The Impact of Transitivity on Organizational Instant Messaging(2025-01-07) Cook, Ryan; Berente, Nicholas; Schecter, AaronWe conducted an exploratory study of 25,000 instant messages from 14 interdisciplinary team networks focused on digital innovation with advanced machine learning technologies. We seek to contribute to theory on network embeddedness in such teams and find that the embeddedness of a message sender influences the messaging activity in teams. However, we further find that the influence of homophily vary depending on the topology of the network, and can contribute to the stratification of these network teams.Item The Role of Technological Convergence and Digitalization for Business Value(2025-01-07) Müller, Lukas; Drechsler, Katharina; Wagner, Heinz-Theo; Beimborn, DanielDigital technologies enable vast opportunities for innovation. These innovations, driven by the flexible and modular architecture of digital technologies, blur traditional boundaries and foster the convergence of previously separate technologies and industries. Convergence facilitates new business opportunities and value creation. However, despite the potential of these developments, the extant literature has not fully explored their impact on business value. Our study addresses this gap by analyzing over 3.7 million patent families from 2000 to 2018, using natural language processing and regression analysis. We show that (1) technological convergence is positively linked to patent value and (2) this relationship is enhanced by the integration of digital technologies. Our study provides valuable insights into how technological convergence and the integration of digital technologies are associated with business value, offering new avenues for future research.Item Introduction to the Minitrack on Digital Innovation, Transformation, and Entrepreneurship(2025-01-07) Berente, Nicholas; Lehmann, Julian; Lyytinen, Kalle; Ladd, Ted