Digitalization of Work

Permanent URI for this collectionhttps://hdl.handle.net/10125/107532

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Does Combination Matter? A Latent Profile Analysis of Experiences with (Non-)Digital Learning Offers and Basic Need Satisfaction at Work
(2024-01-03) Decius, Julian; Kortsch, Timo; Schmitz, Anja
In a digitalized world of work, learning is essential for employees. Organizations provide a variety of learning offers (i.e., offline classroom-based learning, e-learning, and virtual classroom-based learning). However, employees rarely use just one offer, but rather all offers to varying degrees, depending on individual opportunities and needs. We move away from a static view of learning offers and instead use a person-centered approach. The results of a latent profile analysis show that six Experiences with Learning Offers (ExLO) profiles exist. Based on Self Determination Theory, we further explore the research question of the extent to which ExLO profiles are related to competence, autonomy, and relatedness need satisfaction at work. In particular, the most frequently represented profile, Versatile High Frequency Learners, shows the highest mean scores on the three basic need satisfaction facets and the strongest correlations with these facets. Implications for HR development practice and (longitudinal) research are discussed.
Gamification and Employee Well-being: A Systematic Literature Review
(2024-01-03) Lehtoranta, Sara; Xi, Nannan; Hamari, Juho
As the field of game and gamification research develops, gamification has been empirically and practically examined as one of the effective approaches to engage users by driving motivations and providing game-like experiences. Therefore, an increasing number of companies and organizations are using gamification to improve organizational management performance such as work productivity and satisfaction, which are largely determined by employee well-being and capacity to cope and adapt to changing and challenging environments. However, there has been a dearth in a holistic and comprehensive understanding of the effect of gamification on well-being in organizational management and within the literature pertaining to employees. Under the guidance of TCCM (Theory, Context, Characteristics, Methodology) framework, this study conducts a systematic literature review of 30 empirical studies related to gamification and employee well-being to address questions including what theories and methods have been adopted, what kinds of gamification forms and elements have been investigated across different industries, companies, and organizations, and what effect gamification can bring to employee well-being. Four different future agendas are further proposed based on the review.
The Work Design Puzzle: Untangling its Relationship with Work-Life Balance across Different Forms of Work
(2024-01-03) Lamovšek, Amadeja; Cerne, Matej; Popovič, Aleš; Salem Mohammed, Shaima'; Trinchera, Laura
Designing work across different forms of work is a comprehensive yet understudied topic, despite the uptake of alternative work arrangements in recent years. This study aims to identify the most beneficial job design configurations in terms of fostering employees' work-life balance (WLB) across different forms of work (FOW). Data were collected from 605 respondents in France between November and December 2022. By applying the Fuzzy-set qualitative comparative analysis (fsQCA), our study takes a holistic approach to job design configurations. This research contributes to a comprehensive work design framework that promotes WLB in different work arrangements. By considering both traditional work design elements and information and communication technology-related factors, organizations can optimize work design to meet the evolving needs of employees in technologically advanced work environments. These findings have practical implications for practitioners and advance the understanding of future work design.
The Two Faces of Algorithmic Management in the Gig Economy
(2024-01-03) Bujold, Antoine; Parent-Rocheleau, Xavier
Algorithmic management of workers is a relatively new phenomenon which impacts workers in diverse manners. The growing literature on this disruptive and technology-mediated form of management suggest that, through different mechanisms, it can result in both beneficial and harmful consequences. Aiming to examine these two faces empirically and simultaneously, time-lagged data was collected from 366 gig workers. The results show that, on the one hand, high perceived exposure to AM is associated to greater perceived procedural justice. On the other hand, workers reporting high AM exposure also perceive lower job autonomy. This has the simultaneous effect of indirectly fostering and worsening the level of gig workers' engagement.
Identification of Future Skills Using Data-Driven Methods: A Systematic Literature Review and Directions for Future Research
(2024-01-03) Brasse, Julia
The labor market is rapidly changing due to swift technological progress, economic disruptions, and societal demands, leading to frequent job transitions and skill disruptions. Understanding the skills required to tackle future challenges, commonly referred to as future skills, is of paramount importance. The availability of accessible data and rapid technological advancements have given rise to an emerging research field focused on data-driven methods for identifying future skills. However, there is a lack of cumulative knowledge. By conducting a systematic review of 118 papers published in diverse interdisciplinary outlets, we examine and describe the applied analysis methods and research objectives, aiming to enhance understanding within this field of research. Furthermore, we identify four distinct directions for future research.
Introduction to the Minitrack on Digitalization of Work
(2024-01-03) Hamari, Juho; Orme, Stephanie; Mccauley, Brian; Scholz, Tobias

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