Dark Sides of Information Technology Use
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ItemAn Integration of Cognitive Absorption and Interruption Overload Through the Lens of Neurodiversity: Some Preliminary Results( 2023-01-03)One prominent stream of IS research focuses on cognitive absorption during technology use, which generally leads to favorable attitudes toward technology and increased performance. Another stream of IS research has examined outcomes of interruptions, such as interruption overload and decreased work performance. Do these two streams of inquiries, so far virtually independent from each another, in fact examine opposing sides of the same coin? Building on the autism research literature, this study presents a new theoretical model that integrates these two disparate sets of observations as opposing manifestations of one phenomenon, called autistic inertia, to explore impacts of neurodiversity on remote work. A survey is being carried out to empirically test the model. Data that we have collected so far have provided empirical support for the model. Implications for IS research and practice are discussed.
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ItemHow Personal Finance Management Systems Emancipate and Oppress Young People( 2023-01-03)In order to achieve financial well-being, individuals need to make sensible financial decisions. Personal finance management (PFM) systems help individuals with saving, budgeting, consumption, borrowing, and lending tasks. As much as these systems help individuals, they may also have unintended consequences. This study increases the knowledge of how PFM systems emancipate and oppress young people. We used an interpretive research approach and collected qualitative data. Our major finding is that PFM systems emancipate young people by promoting agency (the freedom to act) due to the efficient implementation of PFM tasks, for example. These systems also oppress users by hindering rationality (the freedom to think) due to stress and encouraging users to make decisions too quickly, for example. Based on the results, we offer implications for the development and research on PFM systems to reduce oppression and promote emancipation in young people.
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ItemUnderstanding the Current State of Knowledge and Future Directions of Doxing Research: A Social Cognitive Theory Perspective( 2023-01-03)Doxing is the public release of personal information with harmful intentions. It is an emergent online practice that is used in social protest movements, for personal revenge, or even as a means of cyber-warfare. To amalgamate the ambiguous multi-disciplinary research, we summarize the current state of knowledge and identify directions for doxing research. To that end, this study applies social cognitive theory in a systematic review of 28 doxing papers and provides an overview of current doxing research trends. The review shows that doxing research has been primarily focused on the environmental perspective, particularly the legal regulation of doxing while neglecting personal and behavioral factors. We identify a series of research questions to guide and inspire future research on the role of digital technologies in this emerging issue.
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ItemDark Side of Digitalization: Who to Blame? Users or Providers?( 2023-01-03)AI-enabled digital technology appears to be transgressing the ontological boundaries associated with technology as known to humanity over the history of its existence. Today’s digital technology is active and autonomous; it interacts with humans and other AI-enabled technology and achieves its objectives mostly independent of human intervention. It shapes human experience and is shaped by it. Hence, we need to revisit our assumptions about AI-enabled technologies and reconsider individual and organizational roles and responsibilities toward such technologies. This theoretical paper questions the well-established logic that is used to protect technology makers against the users’ misuse of their technology and offers possible solutions within the context of digital social networking and media platforms.
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ItemDark Desires? Using the Theory of Basic Desires to Better Understand Toxic Behavior in Multiplayer Online Games( 2023-01-03)Within the context of multiplayer online battle arena video games (MOBAs) toxic behavior (TB) remains a complex and yet unsolved socio-technological challenge. While significant work has been done recently, there is a lack of theory-guided approaches for curbing TB. In this work, we test the motivational theory of basic desires for explaining the occurrence of TB. For this, we used a survey approach and collected a sample consisting of players of the successful MOBAs League of Legends and Dota 2 (n = 308). Using a PCA, results indicate two underlying factors of the 16 basic desires (i.e., physiological and social factors). Consequently, both factors hold the potential to explain TB. In addition, the predisposition age showed a significant influence on TB in our sample. These findings highlight the 16 basic desires as a promising frame for understanding the antecedents of TB.
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ItemInvestigation of Health Misinformation During the Covid-19 Pandemic( 2023-01-03)This study examines how misinformation related to Covid-19 on social media exacerbates individuals’ perceptions of health threats. Informed by the Health Belief Model, we analyze over 5K fact-checked articles to identify different categories or topics of misinformation. We also analyze the veracity of the misinformation topics. Overall, thirteen topics emerged from our analysis, with most of the misinformation questioning the benefits of preventive actions and undermining the severity of the pandemic. We also found significant misinformation related to official sources such as health agencies and research institutes communicating about the pandemic. The findings have implications for social media and health research. Public health experts and policymakers might find insights helpful in designing better communication and intervention strategies to counter the false narrative about the pandemic. The study lays the ground to examine further individuals’ health attitudes and behavior upon exposure to misinformation.
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ItemGamifying Digital Work: An Empirical Investigation how Gamification Affects IS Use Appraisal( 2023-01-03)Information systems (IS) and their healthy use are becoming increasingly important in the digital work environment. The cognitive appraisal of an IS-enabled demand is decisive for whether IS use leads to positive or negative outcomes. This work investigates how gamification integrated into IS can support challenge appraisal and reduce threat appraisal of IS-enabled demands. We conduct an online experiment to examine the impact of gamification on appraisal. We simulate time urgency in a gamified IS and examine how challenge and threat appraisal develop among participants during the experiment. We examine the panel data with a Latent Growth Model and find that gamified IS does not initially reduce threat appraisal but reduces it over time. Challenge appraisal is not significantly higher among users working in gamified IS. That this hypothesiszed effect does not show in the data might require further research. Our paper contributes to a better understanding of the cognitive appraisal process in IS use research and identifies gamification as a valuable tool to positively influence the cognitive appraisal process.
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ItemUnderstanding the Role of Nonverbal Tokens in the Spread of Online Information( 2023-01-03)Individuals and society continue to suffer as the fake news infodemic continues unabated. Current research has focused largely on the verbal part (plain text) of fake news, the nuances of nonverbal communication (emojis and other semiotic tokens) remain largely understudied. We explore the relationship between fake news and emojis in this work through two studies. The first study found that information with emojis is retweeted 1.28 times more and liked 1.41 times more than information without them. Additionally, our research finds that tweets with emojis are more common in fake news (49%) than true news (33%). We also find that emojis are more popular with fake news compared to true news. In our second study, we conducted an online experiment with true and fake news (N=99) to understand how the functional usage (replace/emphasize) of emoji affects the spread of information. We find that when an emoji replaces a verbal token, it is liked less (p<0.05) or equal to information without a nonverbal token (control condition), and when an emoji emphasizes a phrase, it is liked more or equal to the control condition. These effects are observed only for fake news. Functional usage of emojis did not affect the diffusion of true news in our study (p >0.05).