Digital Mobile Services for Everyday Life

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    Continued Usage and Location Disclosure of Location-Based Applications: A Necessity for Location Intelligence
    ( 2019-01-08) Koohikamali, Mehrdad ; Mousavizadeh, Mohammadreza ; Peak, Daniel
    Location-based applications (LBA) have been widely accepted and used for different purposes ranging from navigation to dating or gaming. Most LBAs ask users to provide access to location data for more efficient and personalized location-based services. Location intelligence as an emerging area of business intelligence relies heavily on disclosing location information by users. This research builds a continuance usage and location disclosure model from the expectation-confirmation perspective. The effect of benefit expectations on usefulness and satisfaction is hypothesized. In addition, the positive effect of usefulness on satisfaction and continuance intention is postulated. After collecting survey data from main LBA users, the results of the analysis support the proposed model. Findings contribute to the current literature in business intelligence by focusing on location disclosure behavior in the context of LBAs and the necessity of this type of information for location intelligence.
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    Will I or Will I Not? Explaining the Willingness to Disclose Personal Self-Tracking Data to a Health Insurance Company
    ( 2019-01-08) von Entreß-Fürsteneck, Matthias ; Buchwald, Arne ; Urbach, Nils
    Users of digital self-tracking devices increasingly benefit from multiple services related to their self-tracking data. Vice versa, new digital as well as “offline” service providers, such as health insurance companies, depend on the users’ willingness to disclose personal data to be able to offer new services. Whereas previous research mostly investigated the willingness to disclose data in the context of social media, e-commerce and smartphone apps, the aim of our research is to analyze the influence of the privacy calculus of personal risks and benefits on the willingness to disclose highly personal and confidential self-tracking data to health insurance companies. To do so, we develop a conceptual model based on the privacy calculus concept and validate it with a sample of 103 respondents in a scenario-based experiment using structural equation modeling. Our results reveal that privacy risks always have a negative impact on the willingness to disclose personal data, while positive effects of privacy benefits are partly depending on the data sensitivity.
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    Using Sport and Wellness Technology to Promote Physical Activity: An Intervention Study among Teenagers
    ( 2019-01-08) Kettunen, Eeva ; Makkonen, Markus ; Kari, Tuomas ; Critchley, Will
    Life-long physical activity patterns are established during teenage years. Thus, promoting physical activity for teenagers is important. Sport and wellness technology shows promise for promoting physical activity. Yet, its research with teenage populations is sparse. This intervention study focused on whether using a sport and wellness technology application could affect the physical activity intention of teenagers, its antecedents, and the antecedents’ effects on intention by using the theory of planned behavior combined with the concept of self-efficacy as a theoretical framework. The results showed no statistically significant difference between the intervention and the control group in terms of the means and variances of the four constructs in our theoretical model. However, we found a statistically significant difference in the effect of self-efficacy on intention in the intervention group. The results show potential in using sport and wellness technology in physical activity interventions for teenagers. However, further research is needed.
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    Can Digital Coaching Boost Your Performance? – A Qualitative Study among Physically Active People
    ( 2019-01-08) Kettunen, Eeva ; Critchley, Will ; Kari, Tuomas
    The use of sport and wellness technology devices among athletes is highly popular. At the same time the demand for easy to understand, clear, and personalized information is also growing. Instead of numbers, users need and want solutions. Digital coaching can offer solutions for this by providing valuable training data and offering guidance and instructions on how to improve the training. This exploratory study focuses on the experiences, needs, and wants regarding a digital coach application among physically active people, more precisely cross-country skiers. We found that the digital coach was perceived to have motivational elements. It was also viewed having potential to increase the awareness relating to personal performance level and technique as well as bring diversity into training. However, some perceived demotivating elements suggest that future development is needed. Our findings give insights to sport technology companies as well as athletes and coaches about the influence and possibilities of digital coaching among athletes and physically active people.