IS for Social Good and Ills: Implications for Research, Practice, and Policy

Permanent URI for this collectionhttps://hdl.handle.net/10125/107561

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    Toxic Speech and Collective Engagement: Evidence from Roe v. Wade Fallout
    (2024-01-03) Syed, Romilla; Vaast, Emmanuelle
    This study examines how toxicity in connective action movements impacts the public’s collective engagement that manifests through interactions on social media postings. We use the case of the 2022 Roe v. Wade fallout and examine the toxicity in the Instagram image and text postings made by pro-life and pro-choice groups. Our analysis focuses on four temporal events encompassing the pre- and post-Roe v. Wade eras. The results suggest that while both groups post toxic content, the toxicity is more in images than in text postings. Further, toxicity in text reduces interactions, although the patterns vary between the two groups across the temporal events and content type. This study contributes to connective action literature by providing insights into toxic speech in opposing movements. The findings might inform social media platforms to design better techniques and processes for detecting and demoting toxicity that would otherwise deter the pursuit of social movements.
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    AI as an Emancipatory Technology: Smart Hand Tools for Skilled Trade Workers
    (2024-01-03) Collier, Chelsea; Lassiter, Tina; Fleischmann, Kenneth; Greenberg, Sherri R.; Longoria, Raul G.; Chinchali, Sandeep
    For skilled trade workers who use tools to do their work, technological innovation has often resulted in subjugation at the hand of their employers. Advances in artificial intelligence (AI) introduce the possibility of a new dynamic. While most of the hype around AI has focused on its potential to automate tasks and eliminate jobs, the intersection of AI and data cooperatives could allow for the development of smart hand tools that support and empower, rather than subjugate or replace, skilled trade workers. This paper explores smart hand tools as an emancipatory technology (ET) through interviews with supervisors of skilled trade workers employed by a municipal government. This paper responds to the call for additional research on how AI will influence work and workers and suggests that technology can enable skilled trade workers with new levels of agency.
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    Social Media Enabled Social Movements in Information Systems Research: A Lakatos Approach to Literature Review
    (2024-01-03) Oladeji, Oyebisi; Syed, Romilla; Silva, Leiser
    Information Systems scholarship is increasingly focused on the role of social media in social movements. In this study, we synthesize the existing research by drawing on Boell’s (2014) hermeneutic framework to conduct a literature review. We adopt the Lakatos (1970) model as a theoretical framework to organize the current scholarship into hard core and protective belt components, where the former represents the theoretical or conceptual lens adopted in the papers, and the latter represents empirical studies. In doing so, we assess the current state of knowledge in this research program and identify opportunities and avenues to build on this body of knowledge. Our research will assist scholars in this field to identify the core theories in the research program and the protective belt in which they can position their work and make contributions. It also suggests avenues for future development.
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