CIS Student Publications

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    A Novel Tool for Online Community Moderator Evaluation
    (International Conference on Human-Computer Interaction, 2020-10-01) Takaoka, Alicia JW
    This study introduces a new instrument for leadership evaluation in online forums and other online communities which was developed using a grounded approach. Questions that emerged from the literature were then evaluated to create hypotheses that guided the development of an instrument for moderator evaluation. The Moderator Evaluation Contingency Scale (MECS) is modified from Fiedler’s contingency model to determine if a moderator is more task- or relationship-oriented in his or her approach to moderation and interactions with other members of a community. The MECS was developed and tested on Reddit in 2013–2014 using random sampling for Forum selection, moderator selection, and interactions with users. A content analysis using the MECS to evaluate posts was found to be a viable measure of a moderator’s ability to perform tasks like removing content as well as his or her ability to interact with users. Bots were analyzed using the MECS as well to determine bias. Next steps include making the instrument available for use by social media and niche community sites, administrators, and other moderators.
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    Digital Humanities for Communicative and Cultural Memory: A Case for a Digital Humanities Repository at Universities in Rural Settings
    (University of Hawaii at Hilo, 2020-12) Takaoka, Alicia JW
    Cultural memory is tied to material objectivations. Thus, cultural memory is consciously established and ceremonialized (Assmann, 2011). While communicative memory "is tied to the temporal dimension of everyday life" (Erll, 2011a, p. 53), cultural memory creates a mnemonic canon that is passed down through generations using various media as a mode of transmission of events, figures of importance, paradigms, and events. These media are then maintained, interpreted, and evaluated by trained professionals. However, between the time remembered in the framework of the communicative memory and that remembered in the cultural memory, there is a shifting “floating gap” that moves along with the passage of time (Erll, 2010, p. 311). This paper examines the role of digital humanities in preserving information that is communicative memory but may become cultural memory and explores different avenues for digital humanities to be used as archives in the modern university classroom.
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    The Message is Unclear: Interpreting Selected Information Shared in Ex-Vaxxer and Anti-Vaxxer Communities
    (Springer, 2021-11-06) Takaoka, Alicia JW
    Vaccine hesitancy and speculation are persistent throughout the history of health care. This study employs situated awareness to evaluated the impact information has on decision-making. A set of frequently circulated documents called Vaccine Guide presents information from vaccine inserts, court cases, and other documents. This Guide is widely circulated in anti-vaccine communities on Facebook. A survey was conducted among university college students in order to evaluate claims about vaccine schedules and examine highlighted passages in this collection of documents and to determine how these passages impact information interpretation and personal health literacy from a situated awareness theory perspective.
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    Searching for Community and Safety: Evaluating Common Information Shared in Online Ex-Vaxxer Communities
    (Springer, 2019-06-01) Takaoka, Alicia JW
    This study examines a collection of artifacts passed on from some closed Facebook groups of anti-vaxxers. The study conducted a thematic analysis to determine whether or not the group is a community of practice, evaluate and categorize the types of information shared in these groups, and determine the sources of over 1,100 links across two compiled documents to address a series of questions related to claims of ex-vaxxers when compared to anti-vaxxers and the types of data commonly referenced. Findings indicated that ex-vaxxers and anti-vaxxers have separate and distinct claims, abstracts are the most commonly shared scholarly document, and select information is most often taken out of context. This data set can be analyzed for valence and language use in future studies. The purpose of this study is to evaluate information shared in among anti- and ex-vaxxer parents. This study does not seek to validate a specific position or point of view, nor does the researcher want to explore or determine correctness of beliefs.
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    User Driven Efforts in Creating Knowledge Graph Information System
    (Emerald Publishing Limited, 2020-04-18) Gardasevic, Stanislava
    Purpose: This paper presents the results of a qualitative study that involved students of an interdisciplinary PhD program. The study objective was to gather requirements to create a knowledge graph information system that will serve this public. The main purpose of the research was to determine information seeking practices and information needs of this community, in order to inform the potential functionalities of a proposed system, intended to help students with relevant resource discovery and decision making. Design: The study design included semi-structured interviews with eight members of the community, followed by a website usability study with the same student participants. Research instruments were informed by the PhD program policy. Findings: Two main information seeking styles are recognized and reported through user personas of International and Domestic (USA) students. The findings show that the useful information resides within the community, and not so much on the program website. Students rely on peer communication, although they report lack of opportunities to create social connections. Students’ information needs and information seeking are dependent on their progress through the program, as well as their motivation and the projected timeline. Practical Implications Considering the current information needs and practices, a knowledge graph hosting both information on social networks and the knowledge produced by the activities of the community members would be useful. By recording data on their own activities (for example, collaboration with professors and coursework), students would reveal further useful system functionalities and allow transfer of tacit knowledge. Originality: Aside from the practical value of this research that is directly influencing the design of a system, it contributes to the body of knowledge on interdisciplinary PhD programs.