Topics in Knowledge, Innovation, and Entrepreneurship Systems.

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    The Relationship Between Crowdsourcing and Consumer Power
    ( 2022-01-04) Wilson, Matthew ; Obilo, Onyewuchukwu ; Robson, Karen
    This research investigates consumer power in the context of crowdsourcing. In a series of studies, this research explores differences in consumer perceptions of power based on whether they participate in idea crowdsourcing (in which consumers submit ideas for new offerings) or in crowd voting (in which consumers are invited to vote for various options for new offerings). This research also manipulates whether the crowdsourced ideas or votes were accepted or rejected by the firm, and provides an investigation of consumer perceptions of power. Implications for marketers in terms of optimizing the management of a crowdsourcing initiative are discussed.
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    Knowledge Systems and Risk Management: Threat Lessons Learned from COVID-19 in 2020-21
    ( 2022-01-04) Jennex, Murray ; Durcikova, Alexandra ; Ilvonen, Ilona
    The year 2020-21 has shown us that the likelihood of extreme events is greater than we would have expected. When organizational resources are stretched to their limits due to extreme events, they are also more vulnerable to cyber-attacks and knowledge risks. Based on the events that took place during the 2020-21 period, we identify five knowledge risks and categorize them as technical, behavioral, and legal risks. We identify possible controls to mitigate these knowledge risks: proper knowledge identification, guidelines for employee knowledge behavior, identification and evaluation of online communication channels, and risk re-assessment to knowledge.
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    Goal-Setting for Knowledge Documentation using Persuasive Systems Design – Selection and Implementation of Design Principles
    ( 2022-01-04) Merz, Marieluise ; Hurm, Max
    Knowledge management and knowledge documentation are essential capabilities of organizations for innovation and competition. While documenting knowledge is often induced by extrinsic motivation, persuasive systems have the potential to change behavior by emphasizing intrinsic motivation. In this study, we explore goal-setting in persuasive systems in a design science project about knowledge documentation and derive 17 design principles from literature and theories. We apply the design principles by creating a process for guided goal-setting and implement the process in a persuasive system for knowledge documentation in form of a mobile application. We evaluated the artifacts in two iterations regarding the realization of the design principles as well as the acceptance and perceived impact of the persuasive system. The study’s contribution is both the selection of the design principles, as well as the implementation in the form of a process and a mobile application.
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    Entrepreneurs’ Response to the Dark Side of Knowledge During Covid19
    ( 2022-01-04) Smith, Brock ; Smith, Claudia
    Small business entrepreneurs faced tremendous knowledge-based challenges during COVID19. Some entrepreneurs, even in the same industry sector and city, with similar offerings, responded to these know-ledge challenges in diverse ways. For instance, some chose to adopt online store technologies while others did not. In this study, we investigate differences in retail small business entrepreneurs’ COVID19 resilience enactment using a qualitative retroductive-analytic approach. Identity motives were uncovered as a likely explanatory construct, as those with externally-focused identity motives generally adopted these technologies while those with internally-focused identity motives generally did not. In addition, identity motives appear to influence entrepreneurs’ perceptions of technology affordances, potentially moderating the impact of these perceptions on technology adoption decisions. Contrary to conceptualizations of individual resilience being a trait, we find support that resilience is a mindset. Implications for entrepreneurship theory, practice, and education are discussed.
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