Reports from the Field
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ItemUnderstanding Knowledge Flow Dynamics during the Pre-implementation Phase of an Enterprise Resource Planning Project( 2018-01-03)Knowledge flows unevenly throughout an organization and the problem is that the fundamental dynamics of these flows are still not well characterized in theoretical and computational models. This study built on existing work-”knowledge-flow theory, need knowledge generation, and the critical success factors for enterprise resource planning implementation-”to examine the multidimensional knowledge-flow phenomenon in context, using the case study methodology to collect three sources of evidence-”project-related documentation, internal archival records, and open-ended interviews-”to address the research question: How can need knowledge and its flow across different stakeholders in an organization be explained using a multidimensional knowledge-flow model?
ItemTowards a prioritization of needs to support decision making in organizational change processes( 2018-01-03)A focus on needs and the ability to generate knowledge about needs is highly valuable for organizations because it extends the range of possible solutions and therefore enables them to create more innovative and sustainable products and services. Our paper will explore how a framework based on an abductive reasoning process for the creation and discovery of knowledge about needs in organizations can look like and what the main steps of such a framework are, in order to integrate this approach into the model of the knowledge-based firm. Moreover we will present empirical findings from a project with Austrian companies where this framework has been used.
ItemHow to Discover Knowledge for Improving Availability in the Manufacturing Domain?( 2018-01-03)This paper presents a specific process model for Knowledge Discovery in Databases (KDD) projects aiming at availability improvement in manufacturing. For this purpose, Overall Equipment Efficiency (OEE) is analyzed and used, since it is an approved approach to monitor and improve the degree of availability in manufacturing. To define the specific process model, we use the generic CRISPDM reference model and conduct a mapping for availability improvement. We prove the applicability of our model in the context of a specific KDD project in a large enterprise in the manufacturing industry.
ItemTowards a Conceptual Framework for Persistent Use: A Technical Plan to Achieve Semantic Interoperability within Electronic Health Record Systems( 2018-01-03)Semantic interoperability within the health care sector requires that patient data be fully available and shared without ambiguity across participating health facilities. Ongoing discussions to achieve interoperability within the health care industry continue to emphasize the need for healthcare facilities to successfully adopt and implement Electronic Health Record (EHR) systems. Reluctance by the healthcare industry to implement these EHRs for the purpose of achieving interoperability has led to the current research problem where it was determined that there is no existing single data standardization structure that can effectively share and interpret patient data within heterogeneous systems. The current research used the design science research methodology (DSRM) to design and develop a master data standardization and translation (MDST) model which incorporated the Resource Description Framework (RDF) that allowed seamless exchange of healthcare data among multiple facilities. Using RDF, a universal exchange language, allowed for multiple data models and vocabularies to be easily combined and interrelated within a single environment thereby reducing data definition ambiguity.
ItemIntroduction to the Minitrack on Reports from the Field( 2018-01-03)