Boosting Multi-Professional Collaboration in Palliative Care Through Digital Technologies: A Work System Analysis
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Date
2024-01-03
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3287
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The success of palliative care relies on the collaboration of different professions, which are all part of one multi-professional work system. Varying perspectives and expertise of the team members characterize the joint work, resulting in divergent interpretations and relevancies concerning the treatment of patients and requiring a continuous exchange of knowledge and information. Using the work system (transformation) method, we analyze the current work system in palliative care and propose improvements. Based on extensive on-site observations and discussions with practitioners, we outline the challenges of multi-professional collaboration in palliative care and identify opportunities to tackle them (with digital technologies). The identified “to be” work system should help promote multi-professional collaboration in more contexts than just palliative care, as they aim to foster collaboration within multi-professional teams.
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Decision Support for Healthcare Processes and Services, multi-professional collaboration, palliative care, work system
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10 pages
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Proceedings of the 57th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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