Psychological Contract Violation and Sharing Intention on Facebook

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dc.contributor.authorHammer, Bryan
dc.contributor.authorZhang, Tianjian
dc.contributor.authorShadbad, Forough Nasirpouri
dc.contributor.authorAgrawal, Rupesh
dc.date.accessioned2019-01-03T00:08:08Z
dc.date.available2019-01-03T00:08:08Z
dc.date.issued2019-01-08
dc.description.abstractWhile there is a psychological component to every written contract, it is particularly the case for exchanges on social network site (SNS), where users tend to ignore the user agreement. As a form of social exchange, content sharing on SNS is guided by psychological contract, i.e., implicit and assumed reciprocal obligations. This study investigates how psychological contract violations (PCVs) affect people’s sharing intentions on Facebook. Based on a survey of 347 Facebook users, we find that sharing intention is negatively influenced by interpersonal and institutional PCVs through SNS users’ information privacy concern and trust. Interestingly, PCV by another user positively influences the affected user’s perceived violation by the SNS, suggesting a collateral damage of interpersonal PCV towards SNS. This paper adds to the privacy literature on SNS by revealing the fundamental role of PCV that alters users’ trust and information privacy concern in online social exchange.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.335
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59715
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectSocial Networking and Communities
dc.subjectDigital and Social Media
dc.subjectPsychological contract violation, sharing intention, social network, trust, privacy concern
dc.titlePsychological Contract Violation and Sharing Intention on Facebook
dc.typeConference Paper
dc.type.dcmiText

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