Unpacking the Complexity of Consistency: Insights from a Grounded Theory Study of the Effective Use of Electronic Medical Records

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dc.contributor.author Eden, Rebekah
dc.contributor.author Akhlaghpour, Saeed
dc.contributor.author Spee, Paul
dc.contributor.author Staib, Andrew
dc.contributor.author Sullivan, Clair
dc.contributor.author Burton-Jones, Andrew
dc.date.accessioned 2017-12-28T01:46:27Z
dc.date.available 2017-12-28T01:46:27Z
dc.date.issued 2018-01-03
dc.description.abstract We examined what it takes to use an electronic medical record system effectively in a large acute care hospital. As our findings emerged, the value and complexity of consistency in use became salient. At our site, consistency in use had five interrelated dimensions (process, meaning, form, place, content) with multiple different consequences. From a theoretical perspective, our findings suggest the need for more research at the intersection of system design and user practices on how inconsistencies should be conceptualized, what causes them, and how they should be addressed. From a practical perspective, the insights help explain the difficulty of achieving effective use and provide insights for improving it.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2018.381
dc.identifier.isbn 978-0-9981331-1-9
dc.identifier.uri http://hdl.handle.net/10125/50269
dc.language.iso eng
dc.relation.ispartof Proceedings of the 51st Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject IT Adoption, Diffusion and Evaluation in Healthcare
dc.subject Case study, consistency of use, effective use, grounded theory, health information systems
dc.title Unpacking the Complexity of Consistency: Insights from a Grounded Theory Study of the Effective Use of Electronic Medical Records
dc.type Conference Paper
dc.type.dcmi Text
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