Employee Proactive Adaptive Behavior during an Abrupt Change: Insights from Knowledge Workers’ Unplanned Adaptation to Digital Collaboration

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dc.contributor.authorBlomqvist, Kirsimarja
dc.contributor.authorHenttonen, Kaisa
dc.contributor.authorToivikko, Tuuli
dc.contributor.authorSalo, Niina
dc.date.accessioned2024-12-26T21:05:03Z
dc.date.available2024-12-26T21:05:03Z
dc.date.issued2025-01-07
dc.description.abstractKnowledge workers’ ability to adapt to change is critical in increasingly dynamic and unpredictable work contexts. Despite abundant research on employee adaptive behavior, scholarly understanding remains scarce about employees’ proactive adaptive behavior during unplanned and abrupt changes caused by external factors. In this paper, we study how knowledge workers adapted to digital collaboration during the Covid-19 crisis, i.e., a situation where change was rapid, unplanned, and even unmanaged. Based on our inductive qualitative study, we identify three types of employee adaptive behavior: reacting, developing, and institutionalizing. We further show that here organizational support and digital support have important and complementary roles in supporting employees’ proactive adaptive behavior.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2025.092
dc.identifier.isbn978-0-9981331-8-8
dc.identifier.other2dbda3bb-2678-45a5-97e1-d13805cf9b44
dc.identifier.urihttps://hdl.handle.net/10125/108930
dc.relation.ispartofProceedings of the 58th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectVirtual Collaboration, Organizations, and Networks
dc.subjectabrupt and unplanned change, digital collaboration, digital support, employee proactive adaptive behavior, knowledge work, organizational support
dc.titleEmployee Proactive Adaptive Behavior during an Abrupt Change: Insights from Knowledge Workers’ Unplanned Adaptation to Digital Collaboration
dc.typeConference Paper
dc.type.dcmiText
prism.startingpage776

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