Towards Inclusive Digital Transactions: Disability and The Case of Singapore’s Singpass App

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dc.contributor.authorZhuang, Kuansong Victor
dc.contributor.authorChoo, Bella
dc.contributor.authorGerard, Goggin
dc.contributor.authorLee, Chei Sian
dc.contributor.authorTan, Felix
dc.contributor.authorLlamzon, Roxanne
dc.date.accessioned2024-12-26T21:06:23Z
dc.date.available2024-12-26T21:06:23Z
dc.date.issued2025-01-07
dc.description.abstractWith the increasing prevalence of digital transactions and growth of the ‘Smart City’ policy agenda in Asia, we adopt a critical disability studies lens to analyse the inclusiveness of state-designed digital transactions in Singapore. In this paper, we offer a preliminary analysis of the Singpass app – Singapore’s national digital app, to understand how digital transactions can be designed and operationalized for disability inclusion. We situate the case of Singpass app within the rise of global digital transactions and the political-technical infrastructures that shape their accessibility. We analyse the ways Singpass centers disability, the problems it may still entail as well as possible implications for inclusion.
dc.format.extent11
dc.identifier.doi10.24251/HICSS.2025.294
dc.identifier.isbn978-0-9981331-8-8
dc.identifier.otherdec910bb-2077-47dd-9277-a1284433f52c
dc.identifier.urihttps://hdl.handle.net/10125/109134
dc.relation.ispartofProceedings of the 58th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCulture, Identity, and Inclusion
dc.subjectdigital inclusion, digital transactions, disability
dc.titleTowards Inclusive Digital Transactions: Disability and The Case of Singapore’s Singpass App
dc.typeConference Paper
dc.type.dcmiText
prism.startingpage2406

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