Curse or Cure: Exploring Responses to Mental Health Related Posts in Reddit and ChatGPT Using Terror Management Theory

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dc.contributor.authorMattson, Tom
dc.contributor.authorWeng, Qin
dc.contributor.authorRen, Jie
dc.date.accessioned2023-12-26T18:53:02Z
dc.date.available2023-12-26T18:53:02Z
dc.date.issued2024-01-03
dc.identifier.doi10.24251/HICSS.2023.866
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.other489ea702-0cf4-422b-97fc-f45c417e4c22
dc.identifier.urihttps://hdl.handle.net/10125/107252
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectThe Bright and Dark Side of Social Media in the Marginalized Contexts
dc.subjectchatgpt
dc.subjectempathy
dc.subjectmental health
dc.subjectsocial media
dc.subjectterror management theory
dc.titleCurse or Cure: Exploring Responses to Mental Health Related Posts in Reddit and ChatGPT Using Terror Management Theory
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractIn our paper, we investigate the responses that individuals with mental illnesses receive on their posts on Reddit and ChatGPT. Using terror management theory (TMT), we propose that the level of empathy of the comments is a function of the mortality salience of the commenter and the technical platform. To test our proposed effects empirically, we extracted a sample of posts and their comments from the “mental illness” and “mental health” subreddits along with responses generated from those posts on ChatGPT. In our statistical analyses, we found a significant main effect for mortality salience in relation to empathy consistent with the TMT, but this effect was qualified by the technical platform. We found that higher mortality salience favored ChatGPT over Reddit and lower mortality salience had the opposite effect.
dcterms.extent10 pages
prism.startingpage7225

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The Bright and Dark Side of Social Media in the Marginalized Contexts