I Trust You So You are Part of Our Team: the Influence of Group Trust and Trust in Social Robots on In-Group Perception
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Date
2025-01-07
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317
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Social robots are technically capable of acting as robotic team members, enabled by the advances in artificial intelligence. However, research has shown the importance of also perceiving robots as part of the in-group instead of as out-group members, who are often met with avoidance and resistance. Research is lacking an understanding of the antecedents of in-group perception in robots and the interplay with trust. This study addresses this gap by conducting a between-subject lab experiment with 18 teams of three humans and one social robot. Our findings indicate that trust in the group can stimulate trust in the robot. Additionally, our findings demonstrate that trust skews with the perception of the robots’ actions, which are perceived as more favorable for the group. This, in turn, increases the in-group perception of the social robot. This research contributes to social categorization and trust research in human-agent team and human-robot interaction research.
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Collaboration with Intelligent Systems: Machines as Teammates, human-agent team, in-group perception, social categorization theory, social robot, trust
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10
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Proceedings of the 58th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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