Fostering Social Resilience via Online Neighborhood Social Networks During the COVID-19 Pandemic and Beyond: Status Quo, Design Dilemmas and Research Opportunities

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dc.contributor.author Vogel, Pascal
dc.contributor.author Kurtz, Christian
dc.contributor.author Grotherr, Christian
dc.contributor.author Böhmann, Tilo
dc.date.accessioned 2020-12-24T19:37:18Z
dc.date.available 2020-12-24T19:37:18Z
dc.date.issued 2021-01-05
dc.description.abstract Public health measures are curtailing the COVID-19 pandemic’s spread but also impact individual and societal well-being. Altogether, they test the social resilience of communities, their collective ability to cope with crises. The pandemic highlights the significance of the immediate local community or neighborhood, be it for providing assistance to individuals in need, the sensible sharing of public spaces or a renewed conscience for supporting local businesses. We argue that online neighborhood social networks (ONSNs) represent a viable solution for improving social resilience as they enhance a community’s resistance to disruptions, quicken recovery to a normal level of functioning and can become a platform for creative solutions to strengthening social resilience. We conduct a multiple case study to demonstrate how ONSNs foster social resilience in the focal crisis and beyond. Furthermore, we identify design dilemmas and highlight avenues for IS research with a high impact on local communities and their well-being.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2021.370
dc.identifier.isbn 978-0-9981331-4-0
dc.identifier.uri http://hdl.handle.net/10125/70984
dc.language.iso English
dc.relation.ispartof Proceedings of the 54th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Social Networking and Communities
dc.subject case study
dc.subject covid-19
dc.subject online neighborhood social networks
dc.subject social media
dc.subject social resilience
dc.title Fostering Social Resilience via Online Neighborhood Social Networks During the COVID-19 Pandemic and Beyond: Status Quo, Design Dilemmas and Research Opportunities
prism.startingpage 3037
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