Employee Engagement, Voice Mechanisms, and Enterprise Social Network Sites (ESNS)

Date
2019-01-08
Authors
Estell, Pamela
Davidson, Elizabeth J.
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
Effective organizational communication allowing a two-way flow of communication between subordinates and upper management can foster greater levels of engagement and productivity. This is often referred to as providing opportunities for direct employee "voice." Understanding the influence and impact of ICTs on employee voice and engagement are critical for the success of modern organizations. ICTs can enhance the reach, speed, and interaction among employees, and between employees and management. Observing the success of social technologies for personal use, employers have been eager to capitalize on social technologies to engage employees by implementing enterprise social network sites (ESNS). Whether ESNS will be an effective tool in enhancing voice and engagement, and what potential drawbacks exist for employees and firms have yet to be fully studied. This article presents a review of the literature on the intersection of employee voice, engagement, and ICTs, and suggests a research framework to guide study of ESNS for organizational employee voice.
Description
Keywords
Digital and Social Media in Enterprise, Digital and Social Media, Employee voice, Information Communication Technologies, Enterprise Social Network Sites, Employee Engagement
Citation
Extent
10 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 52nd Hawaii International Conference on System Sciences
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.