The Value of e-Government for Fragile States: A Scoping Review
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Date
2025-01-07
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2227
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The concept of fragile state, characterized as having ineffective authority, weakened capacity and diminished legitimacy, has emerged as a critical policy challenge in the international development agenda. At the same time, governments worldwide are increasingly using information and communication technologies (ICT) to modernize their administrative processes and how they deliver services to their citizens. However, there remains a gap in understanding the value of e-government for fragile states. This study reviews the existing e-government research to derive the value of e-government for fragile states in addition to conceptually defining fragile states first. The findings reveal that e-government has the potential to enhance the state’s authority, improve the government’s capacity to operate efficiently and to deliver services, and to revive government legitimacy. The study concludes that there is a lack of research in critical aspects of fragile states such as political control and also a lack of research coverage in the context of fragile states.
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Theory and Methods in Digital Government, digital technologies, e-government, fragile states, state fragility
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10
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Proceedings of the 58th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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