Conceptualizing and Analyzing Business Ecosystem Service Offerings

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dc.contributor.authorBetz, Christian
dc.contributor.authorJung, Reinhard
dc.date.accessioned2020-12-24T20:16:34Z
dc.date.available2020-12-24T20:16:34Z
dc.date.issued2021-01-05
dc.description.abstractBusiness ecosystems are dynamic structures of various actors who co-create value. By combining complementary and substitute services, these actors create integrated offerings. This paper proposes a conceptual model which supports the analysis of ecosystems by de- composing the offering into distinct modules. Each module represents a beneficiary-provider duality with a specific value proposition and activities to be performed. It further describes, how different service modules con- tribute and may change the network-level purpose. The research follows design science and was facilitated in a consortium setup to integrate practitioners’ insights. The paper contributes by developing design principles for a service configuration model, identifying relevant activities to describe service creation, providing a logic to configure distinct services into a whole, and introducing the concept of substitutes into the discussion.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.740
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/71360
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectManaging the Dynamics of Platforms and Ecosystems
dc.subjectbusiness ecosystems
dc.subjectdesign principles
dc.subjectdesign science
dc.subjectservice offering
dc.titleConceptualizing and Analyzing Business Ecosystem Service Offerings
prism.startingpage6123

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