Tele-Follow-Up and Outpatient Care
| dc.contributor.author | Sun, Shujing | |
| dc.contributor.author | Gu, Wei | |
| dc.contributor.author | Li, Meng | |
| dc.date.accessioned | 2023-12-26T18:49:34Z | |
| dc.date.available | 2023-12-26T18:49:34Z | |
| dc.date.issued | 2024-01-03 | |
| dc.identifier.doi | 10.24251/HICSS.2023.756 | |
| dc.identifier.isbn | 978-0-9981331-7-1 | |
| dc.identifier.other | 03dc8d80-6325-4310-a4e5-86deb78e0c3e | |
| dc.identifier.uri | https://hdl.handle.net/10125/107142 | |
| dc.language.iso | eng | |
| dc.relation.ispartof | Proceedings of the 57th Hawaii International Conference on System Sciences | |
| dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | |
| dc.rights.uri | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
| dc.subject | Digital Transformations of Business Operations | |
| dc.subject | follow-up care | |
| dc.subject | health care access | |
| dc.subject | health information technology | |
| dc.subject | telemedicine | |
| dc.title | Tele-Follow-Up and Outpatient Care | |
| dc.type | Conference Paper | |
| dc.type.dcmi | Text | |
| dcterms.abstract | We examine the application of telemedicine for follow-up care (i.e., tele-follow-up). By collaborating with a large Asian hospital that sequentially adopted the tele-follow-up service in different departments, we leverage the difference-in-differences design and find that the adoption of telemedicine significantly increases the follow-up volume by 54%. Moreover, telemedicine generates positive spillover effects on onsite care provision, with onsite follow-up visits increasing by 10.7% and onsite initial visits increasing by 5.7%. The mechanism test shows that the treatment effect is heterogeneous by patients' cost sensitivity to onsite follow-up care. Finally, we show that tele-follow-up improves patient care quality, as evidenced by a significant reduction in the readmission rate, which reinforces the value of tele-follow-up applications. | |
| dcterms.extent | 10 pages | |
| prism.startingpage | 6310 |
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