How Large Manufacturing Firms Understand the Impact of Digitization: A Learning Perspective

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dc.contributor.authorThalmann, Stefan
dc.contributor.authorFessl, Angela
dc.contributor.authorPammer-Schindler, Viktoria
dc.date.accessioned2020-01-04T08:10:36Z
dc.date.available2020-01-04T08:10:36Z
dc.date.issued2020-01-07
dc.description.abstractDigitization is currently one of the major factors changing society and the business world. Most research focused on the technical issues of this change, but also employees and especially the way how they learn changes dramatically. In this paper, we are interested in exploring the perspectives of decision makers in huge manufacturing companies on current challenges in organizing learning and knowledge distribution in digitized manufacturing environments. Moreover, we investigated the change process and challenges of implementing new knowledge and learning processes. To this purpose, we have conducted 24 interviews with senior representatives of large manufacturing companies from Austria, Germany, Italy, Liechtenstein and Switzerland. Our exploratory study shows that decision makers perceive significant changes in work practice of manufacturing due to digitization and they currently plan changes in organizational training and knowledge distribution processes in response. Due to the lack of best practices, companies focus very much on technological advancements. The delivery of knowledge just-in-time directly into work practice is a favorite approach. Overall, digital learning services are growing and new requirements regarding compliance, quality management and organisational culture arise.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2020.590
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64332
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectInnovation in Organizations: Learning, Unlearning, and Intentional Forgetting
dc.subjectdigitization
dc.subjectknowledge distribution
dc.subjectlearning management
dc.subjectmanufacturing
dc.titleHow Large Manufacturing Firms Understand the Impact of Digitization: A Learning Perspective
dc.typeConference Paper
dc.type.dcmiText

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