Re-thinking Decision-Making in Cybersecurity: Leveraging Cognitive Heuristics in Situations of Uncertainty

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dc.contributor.authorSchaltegger, Thierry
dc.contributor.authorAmbuehl, Benjamin
dc.contributor.authorAckermann, Kurt Alexander
dc.contributor.authorEbert, Nico
dc.date.accessioned2023-12-26T18:44:47Z
dc.date.available2023-12-26T18:44:47Z
dc.date.issued2024-01-03
dc.identifier.doi10.24251/HICSS.2024.568
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.othera73d4932-a1d9-4e82-b148-e4ae8ff6acb0
dc.identifier.urihttps://hdl.handle.net/10125/106953
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectInnovative Behavioral IS Security and Privacy Research
dc.subjectcognitive heuristics
dc.subjectcybersecurity decision-making
dc.subjectecological rationality
dc.subjectintuition
dc.subjectuncertainty
dc.titleRe-thinking Decision-Making in Cybersecurity: Leveraging Cognitive Heuristics in Situations of Uncertainty
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractThe prevailing consensus in cybersecurity is that individuals’ insecure behavior due to inadequate decision-making is a primary source of cyber incidents. The conclusion of this assumption is to enforce desired behavior via extensive security policies and suppress individuals’ intuitions or rules of thumb (cognitive heuristics) when dealing with critical situations. This position paper aims to change the way we look at these cognitive heuristics in cybersecurity. We argue that heuristics can be particularly useful in uncertain environments such as cybersecurity. Based on successful examples from other domains, we propose that heuristic decision-making should also be used to combat cyber threats. Lastly, we give an outlook on where such heuristics could be beneficial in cybersecurity (e.g., phishing detection or incident response) and how they can be found or created.
dcterms.extent10 pages
prism.startingpage4734

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