Increasing Policy Success through the Use of Social Media Cross-Channels for Citizen Political Engagement Reddick, Christopher Chatfield, Akemi Takeoka Brajawidagda, Uuf 2016-12-29T01:06:58Z 2016-12-29T01:06:58Z 2017-01-04
dc.description.abstract In the ubiquitous digitization era, governments increasingly adopt multi-social media channels for the purpose of facilitating citizen engagement towards enhanced government transparency, external political efficacy and policy success. However, little is known about the use of social media cross-channel information-sharing mechanisms for promoting citizen political engagement. We draw on theories of citizen interaction and citizen-centric e-governance to examine the central research question: How can citizens’ become politically engaged through the use of social media cross communication channels? Specifically, we examine and explain YouTube-enabled government-to-citizens interactions and YouTube-Twitter cross-channel information-sharing behaviors among citizens in response to Jakarta, Indonesia’s use of YouTube to inform citizens of the government transparency initiative. We applied social network analysis to examine the structure of and information flows within Twitter social networks formed through the use of cross-channel information-sharing mechanism by YouTube users to tweet the promotion of the YouTube-enabled government transparency videos to their Twitter followers.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2017.344
dc.identifier.isbn 978-0-9981331-0-2
dc.language.iso eng
dc.relation.ispartof Proceedings of the 50th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Indonesia
dc.subject political engagement
dc.subject social media
dc.subject transparency
dc.subject Youtube
dc.title Increasing Policy Success through the Use of Social Media Cross-Channels for Citizen Political Engagement
dc.type Conference Paper
dc.type.dcmi Text
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