Increasing Policy Success through the Use of Social Media Cross-Channels for Citizen Political Engagement

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dc.contributor.authorReddick, Christopher
dc.contributor.authorChatfield, Akemi Takeoka
dc.contributor.authorBrajawidagda, Uuf
dc.date.accessioned2016-12-29T01:06:58Z
dc.date.available2016-12-29T01:06:58Z
dc.date.issued2017-01-04
dc.description.abstractIn the ubiquitous digitization era, governments increasingly adopt multi-social media channels for the purpose of facilitating citizen engagement towards enhanced government transparency, external political efficacy and policy success. However, little is known about the use of social media cross-channel information-sharing mechanisms for promoting citizen political engagement. We draw on theories of citizen interaction and citizen-centric e-governance to examine the central research question: How can citizens’ become politically engaged through the use of social media cross communication channels? Specifically, we examine and explain YouTube-enabled government-to-citizens interactions and YouTube-Twitter cross-channel information-sharing behaviors among citizens in response to Jakarta, Indonesia’s use of YouTube to inform citizens of the government transparency initiative. We applied social network analysis to examine the structure of and information flows within Twitter social networks formed through the use of cross-channel information-sharing mechanism by YouTube users to tweet the promotion of the YouTube-enabled government transparency videos to their Twitter followers.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2017.344
dc.identifier.isbn978-0-9981331-0-2
dc.identifier.urihttp://hdl.handle.net/10125/41500
dc.language.isoeng
dc.relation.ispartofProceedings of the 50th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectIndonesia
dc.subjectpolitical engagement
dc.subjectsocial media
dc.subjecttransparency
dc.subjectYoutube
dc.titleIncreasing Policy Success through the Use of Social Media Cross-Channels for Citizen Political Engagement
dc.typeConference Paper
dc.type.dcmiText

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