Service Dominant Architecture: Conceptualizing the Foundation for Execution of Digital Strategies based on S-D logic

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2018-01-03
Authors
Weiß, Peter
Zolnowski, Andreas
Warg, Markus
Schuster, Thomas
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Service Innovations are an opportune strategy for companies to compete in the digital age and to transform their business models taking a service perspective on their value creation. Digital business models require unique value propositions that incorporate digital technologies. Companies are required to build new digital capabilities to design and implement digital strategies. The paper takes a visionary perspective and motivates to view value creation through a service lens to respond to current challenges of digital transformation. We apply Service Dominant Architecture (SDA) to translate requirements of business initiatives into sustainable new IT infrastructure capabilities.
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Smart Service Systems: Analytic, Cognition and Innovation, digital transformation, digital service system, enterprise architecture, service platform, service-dominant architecture
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10 pages
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Proceedings of the 51st Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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