Managing Organizational Cyber Security – The Distinct Role of Internalized Responsibility

Abstract

Desirable user behavior is key to cyber security in organizations. However, a comprehensive overview on how to manage user behavior effectively, in order to support organizational cyber security, is missing. Building on extant research to identify central components of organizational cyber security management and on a qualitative analysis based on 20 semi-structured interviews with users and IT-Managers of a European university, we present an integrated model on this issue. We contribute to understanding the interrelations of namely user awareness, user IT-capabilities, organizational IT, user behavior, and especially internalized responsibility and relation to organizational cyber security.