Managing Online Trolling: From Deviant to Social and Political Trolls

Abstract

Trolling behaviors are extremely diverse, varying \ by context, tactics, motivations, and impact. \ Definitions, perceptions of, and reactions to online \ trolling behaviors vary. Since not all trolling is equal \ or deviant, managing these behaviors requires context \ sensitive strategies. This paper describes appropriate \ responses to various acts of trolling in context, based \ on perceptions of college students in North America. In \ addition to strategies for dealing with deviant trolling, \ this paper illustrates the complexity of dealing with \ socially and politically motivated trolling.