What is Community?: Informing the Design of a Community Building Platform for Low-Income Black and Latino Residents
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2024-01-03
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777
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Online communities can offer under-resourced populations an avenue for upward social mobility by capitalizing on community connections and the pooling of resources. UpTogether, a non-profit organization, attempted to access this potential by providing its members with a novel social media platform to interact with like-minded others. Yet, despite members' interest in building greater connections within the community, few people utilized the platform to engage with their groups. By examining 25 participant interviews, we explore participants’ conceptualizations of community and their experience on the platform. With this, we identify their expectations of community and pose recommendations for future initiatives aimed at building community–online and offline.
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Virtual Collaboration, Organizations, and Networks, community, online communities, platform design, social media, under-resourced
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10 pages
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Proceedings of the 57th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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