An Investigation of IT Users’ Emotional Responses to Technostress Creators

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dc.contributor.authorSarabadani, Jalal
dc.contributor.authorCompeau, Deborah
dc.contributor.authorCarter, Michelle
dc.date.accessioned2020-01-04T08:27:14Z
dc.date.available2020-01-04T08:27:14Z
dc.date.issued2020-01-07
dc.description.abstractWhile prior research on technostress has examined different adverse effects of technostress, the role of emotion has largely been ignored. Emotions play a major role in individuals’ beliefs and guide their behavior and decision making process. Thus, it is essential to understand how IT users emotionally respond under the presence of technostress creators in the workplace. The current paper is an investigation to achieve this objective. The results of the research show that techno-overload and techno-complexity are significant predictors of negative emotions. Moreover, while techno-complexity is negatively associated with positive emotions, techno- uncertainty was positively associated with positive emotions. The influences of other technostress creators, such as techno-invasion and techno-insecurity are less clear. More research is needed to identify outcomes of emotions associated with each technostress creator and to provide a foundation for effective managerial interventions.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2020.748
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64490
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectThe Dark Side of Information Technology Use
dc.subjectemotional responses
dc.subjectemotions
dc.subjecttechnostress
dc.subjecttechnostress creators
dc.titleAn Investigation of IT Users’ Emotional Responses to Technostress Creators
dc.typeConference Paper
dc.type.dcmiText

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