Love and Hate Relationships in a Platform Ecosystem: A case of Finnish Electronic Identity Management

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dc.contributor.authorBazarhanova, Anar
dc.contributor.authorYli-Huumo, Jesse
dc.contributor.authorSmolander, Kari
dc.date.accessioned2017-12-28T00:49:45Z
dc.date.available2017-12-28T00:49:45Z
dc.date.issued2018-01-03
dc.description.abstractThere has been a substantial interest among scholars in digital platforms and their governance. This paper proposes a different perspective on the phenomenon, by providing observations on non-focal firms’ dependencies to external platforms. Using the case study results of Finnish firms’ utilization of a monopolistic BankID authentication platform, we describe the platform ecosystem and its transformation on organizational and technology aspects. We show how legislation can transform the roles and relations between ecosystem participants and lead to the long-time dominant legacy platform weakening. Our study extends existing research on platforms and contributes new knowledge about the enforced adoption of the platform by heterogeneous organizations. These findings have important managerial implications, as they inform how non-focal firms can understand the use of existing and coming digital platforms.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2018.187
dc.identifier.isbn978-0-9981331-1-9
dc.identifier.urihttp://hdl.handle.net/10125/50074
dc.language.isoeng
dc.relation.ispartofProceedings of the 51st Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectOpen Digital Services and Platforms
dc.subjectcase study, eIDM, non-focal role, platform ecosystem, platform dominance
dc.titleLove and Hate Relationships in a Platform Ecosystem: A case of Finnish Electronic Identity Management
dc.typeConference Paper
dc.type.dcmiText

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