Critical incidents and cultures-of-use in a Hong Kong–Germany telecollaboration

dc.contributor.authorFuchs, Carolin
dc.date.accessioned2019-10-22T17:11:34Z
dc.date.available2019-10-22T17:11:34Z
dc.date.issued2019-10-17
dc.description.abstractThis study explores critical incidents regarding differing cultures-of-use in telecollaboration against the backdrop of Hong Kong and German teacher education contexts. The rationale for the exchange was to model technology use and task design with the ultimate goal of internationalizing teacher education and supporting global citizenship. Participants in this project are 58 English majors in a graduate-level sociolinguistics course at a public research institution in Hong Kong and 15 EFL student teachers in a language teaching and new media elective course at a public education university in Germany. Using social media tools for interaction such as Facebook, Skype, WeChat, and WhatsApp, 11 telecollaborative teams engaged in three sequential tasks: (a) engaging in topical exchanges using Facebook, (b) writing a literature review in Google Docs, and (c) making recommendations on team websites using Wix. Research questions focus on critical incidents identified by participants during these tasks, particularly in relation to tool engagement. Data triangulation includes reflections, surveys, and online interactions. Findings indicate that the majority of Hong Kong teams cite low experience with certain tools, unfamiliarity with alternative tools (e.g., WeChat), and differences in tool access and use as constraints in achieving effective communication. Implications address sensitizing participants to their partners’ tool socialization through implementing the critical incident technique.
dc.identifier.citationFuchs, C. (2019). Critical incidents and cultures-of-use in a Hong Kong–Germany telecollaboration. Language Learning & Technology, 23(3), 74–97. http://hdl.handle.net/10125/44697
dc.identifier.doi10125/44697
dc.identifier.issn1094-3501
dc.identifier.urihttp://hdl.handle.net/10125/44697
dc.publisherUniversity of Hawaii National Foreign Language Resource Center
dc.publisherUniversity of Texas at Austin Center for Open Educational Resources and Language Learning
dc.subjectTelecollaboration
dc.subjectcultures-of-use
dc.subjectcritical incidents
dc.subjectsocial media
dc.titleCritical incidents and cultures-of-use in a Hong Kong–Germany telecollaboration
dc.typeArticle
dc.type.dcmiText
prism.endingpage97
prism.number3
prism.publicationnameLanguage Learning & Technology
prism.startingpage74
prism.volume23

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