Driving the Use of Enterprise Social Media at Work: A Framework for Employees’ Adoption

dc.contributor.author Li, Hui
dc.contributor.author He, Xiao
dc.contributor.author Huang, Lihua
dc.contributor.author Xu, Yunjie
dc.date.accessioned 2019-01-02T23:38:40Z
dc.date.available 2019-01-02T23:38:40Z
dc.date.issued 2019-01-08
dc.description.abstract More and more organizations are using enterprise social media (ESM) to improve the efficiency of communication and collaboration. Although many studies have tried to investigate employees’ adoption of this technology, most only provide limited insights and fail to capture the differences between ESM and other information systems used in organizations. In this article, we introduce a framework for enterprise social media adoption at the individual level. Our framework is based on the unified theory of acceptance and use of technology (UTAUT) and enterprise social media affordances. It is necessary to divide employees’ usage behavior into three types: not use, contribute, and lurk. We propose that the affordances initiate new types of factors that drive the three types of employees’ usage behavior differently.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2019.024
dc.identifier.isbn 978-0-9981331-2-6
dc.identifier.uri http://hdl.handle.net/10125/59459
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Collaboration Via Social Media
dc.subject Collaboration Systems and Technologies
dc.subject Adoption, Enterprise social media
dc.title Driving the Use of Enterprise Social Media at Work: A Framework for Employees’ Adoption
dc.type Conference Paper
dc.type.dcmi Text
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
720.41 KB
Adobe Portable Document Format