Driving the Use of Enterprise Social Media at Work: A Framework for Employees’ Adoption

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dc.contributor.authorLi, Hui
dc.contributor.authorHe, Xiao
dc.contributor.authorHuang, Lihua
dc.contributor.authorXu, Yunjie
dc.date.accessioned2019-01-02T23:38:40Z
dc.date.available2019-01-02T23:38:40Z
dc.date.issued2019-01-08
dc.description.abstractMore and more organizations are using enterprise social media (ESM) to improve the efficiency of communication and collaboration. Although many studies have tried to investigate employees’ adoption of this technology, most only provide limited insights and fail to capture the differences between ESM and other information systems used in organizations. In this article, we introduce a framework for enterprise social media adoption at the individual level. Our framework is based on the unified theory of acceptance and use of technology (UTAUT) and enterprise social media affordances. It is necessary to divide employees’ usage behavior into three types: not use, contribute, and lurk. We propose that the affordances initiate new types of factors that drive the three types of employees’ usage behavior differently.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.024
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59459
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCollaboration Via Social Media
dc.subjectCollaboration Systems and Technologies
dc.subjectAdoption, Enterprise social media
dc.titleDriving the Use of Enterprise Social Media at Work: A Framework for Employees’ Adoption
dc.typeConference Paper
dc.type.dcmiText

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