Intermittent Continuance of Smart Health Devices: A Zone-of-Tolerance Perspective

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dc.contributor.authorShen, Xiao-Liang
dc.contributor.authorYang, Yimeng
dc.contributor.authorSun, Yongqiang
dc.contributor.authorLi, Yang-Jun
dc.date.accessioned2020-01-04T07:50:52Z
dc.date.available2020-01-04T07:50:52Z
dc.date.issued2020-01-07
dc.description.abstractSmart health and wearable devices have recently received widespread attention from practitioners and scholars. However, intermittent continuance behavior of users is considered to be one of the most important reasons hindering the development of smart health. To address this issue, the current study employs the zone-of-tolerance theory to explore the mechanisms through which intermittent continuance is evoked. In particular, this study develops two new constructs (i.e., performance superiority and performance adequacy), and proposes that they affect intermittent continuance via satisfaction and neutral satisfaction, respectively. Results demonstrated that the effects of the two new variables on intermittent continuance of smart health devices had been fully mediated. This study concludes with theoretical and practical implications.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2020.409
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64151
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectData-Driven Smart Health in Asia Pacific
dc.subjectcontinuance
dc.subjectsatisfaction
dc.subjectsmart health
dc.subjectwearable device
dc.subjectzot theory
dc.titleIntermittent Continuance of Smart Health Devices: A Zone-of-Tolerance Perspective
dc.typeConference Paper
dc.type.dcmiText

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