Emergent Roles in Computer-Mediated Synchronous Virtual Groups

dc.contributor.authorBarlow, Jordan
dc.date.accessioned2019-01-02T23:45:12Z
dc.date.available2019-01-02T23:45:12Z
dc.date.issued2019-01-08
dc.description.abstractUnderstanding how the emergence of roles affects virtual group outcomes is important for organizations that increasingly use virtual work for decision-making and other tasks. Using role theory and speech act theory, this paper describes two studies conducted to understand the emergence of communication roles and their impacts on virtual group dynamics. Study 1 explores the emergence of roles in computer-mediated decision-making groups, using chat transcripts from a lab experiment. Study 2 further explores and validates the emergence of these roles, using a text mining technique to automate speech act analysis, and tests how these roles affect group perceptions of trust, communication, and performance. The paper concludes with a discussion of implications for practice and future research on the effects of emerging roles and their interactions.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.093
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59516
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectSocial and Psychological Perspectives in Collaboration Research
dc.subjectCollaboration Systems and Technologies
dc.subjectcluster analysis, CMC, groups, roles, virtual teams
dc.titleEmergent Roles in Computer-Mediated Synchronous Virtual Groups
dc.typeConference Paper
dc.type.dcmiText

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