Governance in Social Media Platforms of Minority Organizations Rahrovani, Yasser 2022-12-27T19:02:27Z 2022-12-27T19:02:27Z 2023-01-03
dc.description.abstract Social media platforms can offer a sense of social inclusion and equitable access to information for minority groups, including minority immigrants to Western countries. However, even as they empower minority community-based organizations (CBOs) to assist their members, these platforms can also create conditions for further exclusion and inequity if they are too exclusive (i.e., drift towards segregation) or too inclusive (i.e., drift towards dilution). This paper aims to extend prior platform governance research to understand how to govern minority CBO platforms featuring both minority and non-minority members in a way that maintains a balance between segregation and dilution, the two paradoxical forces of drifting. By adopting a longitudinal, grounded-theory study of three social media platforms in a minority CBO (one segregated, one balanced, and one diluted), I identify three categories of governing practices (ajar gatekeeping, opportunity manipulating, and output harmonizing), which maintain platform balance against segregational or dilutional drifting.  
dc.format.extent 10
dc.identifier.doi 10.24251/HICSS.2023.260
dc.identifier.isbn 978-0-9981331-6-4
dc.language.iso eng
dc.relation.ispartof Proceedings of the 56th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Culture, Identity, and Inclusion
dc.subject diversity
dc.subject inclusion
dc.subject minority
dc.subject platform governance
dc.subject social media
dc.title Governance in Social Media Platforms of Minority Organizations
dc.type.dcmi text
prism.startingpage 2091
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