Fostering PsychologicalSafety in GlobalVirtual Teams: The Role of Reminder Nudges and Team-based Interventions

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dc.contributor.authorFleischmann, Carolin
dc.contributor.authorSeeber, Isabella
dc.contributor.authorCardon, Peter
dc.contributor.authorAritz, Jolanta
dc.date.accessioned2022-12-27T18:52:35Z
dc.date.available2022-12-27T18:52:35Z
dc.date.issued2023-01-03
dc.description.abstractPsychological safety, the feeling of being comfortable to express one’s ideas or opinions in teams, is a key determinant of successful global virtual teams. Even though there exists considerable knowledge about its antecedents, it is unknown how team-based (e.g., clarification of deliverables and deadlines) and technology-based (e.g., digital reminder nudges/ DRN) interventions foster psychological safety given cultural variations of team members. Based on a survey involving 148 participants, our data shows that both team-based interventions (TBI) and digital nudges foster psychological safety in global virtual teams. TBI are even more effective for high-context, indirect communicators than for low-context, direct communicators. However, digital nudges were equally effective across cultures for building psychological safety. These findings contribute to the literature on psychological safety as we show that not all antecedents hold equally across cultures and to the literature of digital nudges as we show the effectiveness of technology-based interventions in a team context.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2023.045
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.other5c69e29b-20b2-45c6-966b-566cee76d114
dc.identifier.urihttps://hdl.handle.net/10125/102673
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCross-Organizational and Cross-Border IS/IT Collaboration
dc.subjectchatbot
dc.subjectconversational agent
dc.subjecteducation
dc.subjectlearning outcomes
dc.subjectpedagogical agent
dc.titleFostering PsychologicalSafety in GlobalVirtual Teams: The Role of Reminder Nudges and Team-based Interventions
dc.type.dcmitext
prism.startingpage365

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