A Social Citizen Dashboard for Participatory Urban Planning in Berlin: Prototype and Evaluation

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dc.contributor.authorFürstenau, Daniel
dc.contributor.authorMorelli, Flavio
dc.contributor.authorMeindl, Kristina
dc.contributor.authorSchulte-Althoff, Matthias
dc.contributor.authorRabe, Jochen
dc.date.accessioned2020-12-24T19:28:39Z
dc.date.available2020-12-24T19:28:39Z
dc.date.issued2021-01-05
dc.description.abstractParticipatory urban planning enables citizens to make their voices heard in the urban planning process. The resulting measures are more likely to be accepted by the community. However, the parti-cipation process becomes more effortful and time-consuming. New approaches have been developed using digital technologies to facilitate citizen participation, such as topic modeling based on social media. Using Twitter data for the city of Berlin, we explore how social media and topic modeling can be used to classify and analyze citizen opinions. We develop a Social Citizen Dashboard allowing for a better understanding of changes in citizens’ priorities and incorporating constant cycles of feedback throughout planning phases. Evaluation interviews indicate the dashboard’s potential usefulness and implications as well as point to limitation in data quality and spur further research potentials.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.288
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/70901
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectEngaging Governance
dc.subjectdashboard
dc.subjectdigitalization
dc.subjectparticipatory urban planning
dc.subjectsocial media
dc.subjecttopic modeling
dc.titleA Social Citizen Dashboard for Participatory Urban Planning in Berlin: Prototype and Evaluation
prism.startingpage2358

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