Engaging Governance

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    Developing a GIS-integrated Tool to Obtain Citizens’ Input in On-site Participation—Learnings from Participatory Urban Planning of a Large City
    ( 2021-01-05) Küstermann, Gerrit ; Bittner, Eva
    Informal participation procedures are used by authorities to obtain citizen input and to ease formal plan approval procedures and decision-making at an early stage of urban planning projects. Participation in spatial planning is no longer conceivable without geo-referenced contributions. Hence, digital tools such as geographic information systems (GIS) and multi-touch tables (MTT) are increasingly being used to complement traditional tools. These technologies offer advantages such as visual presentations based on spatial and planning data that can help to simplify and illustrate complex issues. However, the integration of GIS and MTT in on-site participation is challenging, since media disruptions and missing tool capabilities impede the collection of citizens’ input and subsequent processing. We address these challenges by eliciting requirements and prototypically developing a GIS-integrated tool that enables citizens to comment via GIS and MTT in a context-related and intuitive way using mobile devices at participatory planning events.
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    A Social Citizen Dashboard for Participatory Urban Planning in Berlin: Prototype and Evaluation
    ( 2021-01-05) Fürstenau, Daniel ; Morelli, Flavio ; Meindl, Kristina ; Schulte-Althoff, Matthias ; Rabe, Jochen
    Participatory urban planning enables citizens to make their voices heard in the urban planning process. The resulting measures are more likely to be accepted by the community. However, the parti-cipation process becomes more effortful and time-consuming. New approaches have been developed using digital technologies to facilitate citizen participation, such as topic modeling based on social media. Using Twitter data for the city of Berlin, we explore how social media and topic modeling can be used to classify and analyze citizen opinions. We develop a Social Citizen Dashboard allowing for a better understanding of changes in citizens’ priorities and incorporating constant cycles of feedback throughout planning phases. Evaluation interviews indicate the dashboard’s potential usefulness and implications as well as point to limitation in data quality and spur further research potentials.
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    Introduction to the Minitrack on Engaging Governance
    ( 2021-01-05) Hassan, Lobna ; Thibault, Mattia ; Harviainen, J. Tuomas ; Hamari, Juho