A Design Theory for Spontaneous Volunteer Coordination Systems in Disaster Response

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dc.contributor.authorBetke, Hans
dc.contributor.authorSperling, Martina
dc.contributor.authorSchryen, Guido
dc.contributor.authorSackmann, Stefan
dc.date.accessioned2023-12-26T18:38:00Z
dc.date.available2023-12-26T18:38:00Z
dc.date.issued2024-01-03
dc.identifier.doi10.24251/HICSS.2024.258
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.othere1084298-10b3-4cdc-887d-5becf1911464
dc.identifier.urihttps://hdl.handle.net/10125/106637
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDisaster Information, Resilience, for Emergency and Crisis Technologies
dc.subjectcoordination system
dc.subjectdesign theory
dc.subjectdisaster management
dc.subjectspontaneous volunteer
dc.titleA Design Theory for Spontaneous Volunteer Coordination Systems in Disaster Response
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractSpontaneous volunteers have always played an important role in responding to major disasters. Over the last 20 years, social media and mobile devices have both increased their potential as key players in disaster management and changed the way they organize themselves. However, one main challenge, especially for public authorities and security organizations, is how to integrate such spontaneous volunteers into official disaster management activities to realize their potential. Since several IT systems for coordinating spontaneous volunteers have been proposed and first practical experiences as well as evaluations are already at hand, developing a comprehensive design theory for such IT systems is aim of this paper. The design theory presented is based on interviews and focus groups with practitioners and supported by literature. We illustrate the applicability and usefulness of the developed design theory/principles through an instantiation with the spontaneous volunteer coordination system KUBAS and first exercise results.
dcterms.extent10 pages
prism.startingpage2076

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