Business Communication In Japan: A Comparative Analysis Of Japanese And American Business Letters

Abstract

In America, directness and simplicity are recommended for efficient information exchange, in routine letters. Correspondence typically emphasizes the first, and often only, paragraph. Rarely would "quality" business letters begin with irrelevant information or ideas having little to do with main points developed at the end. As the previous sample points out, however, this ideology does not apply in Japan. Peculiarities such as seasonal references, formalities and humble remarks, just to mention a few, indicate significant differences with U.S. standards. My thesis focuses on these differences, pointing to the role Japanese culture plays in Japanese communicative styles. Additionally, with an increasing number of Japan-U. S. joint ventures and business deals, there follows an increase in correspondence between the two countries.