Explorative Study on the Utilization of Patient Pathways in Finnish Public Healthcare

Abstract

In this study, we explore the perception and usage of patient pathways among professionals in the Finnish public healthcare system, which is currently coping with the need for increased efficiency and productivity. Twenty-three healthcare professionals participated in a survey that combined open-ended and standardized questions. The findings reveal a positive view of patient pathways, with over 90% reporting usage in their work due to the structure and coordination among professionals that the pathways offer. However, some difficulties are highlighted, such as locating updated pathways and experiencing inflexibility in their usage. We recommend focusing on enhancing the accessibility of patient pathways and ensuring that they remain updated for their utilization. Further monitoring of pathway usage is required, and a cooperative approach could help overcome barriers to the pathways' implementation. Centralizing patient pathway information in a single digital environment could prevent the accumulation of underutilized tacit knowledge.