Dealers of Peaches and Lemons: How Can Used Car Dealers Use Trusted Car Data to create value?

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dc.contributor.authorBaumann, Joachim
dc.contributor.authorZavolokina, Liudmila
dc.contributor.authorSchwabe, Gerhard
dc.date.accessioned2020-12-24T20:07:52Z
dc.date.available2020-12-24T20:07:52Z
dc.date.issued2021-01-05
dc.description.abstractThe used car market is full of mistrust and uncertainties. Providing a vehicle history with trusted car data increases market transparency but also threatens the market position of used car dealers. But does a vehicle history also provide opportunities for them? Based on expert interviews, we propose three design principles addressing current problems. The evaluation results of prototypes – which are based on these principles – indicate that they could improve the current market situation by easing data access, increasing the efficiency of sales related processes, and by expanding the competences of used car dealers. This paper is one of only few papers analyzing the current situation of used car dealers in the light of emerging new technologies. It indicates that used car dealers do not necessarily become disintermediated by the provision of trusted car data but rather have opportunities to reinvent themselves.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.658
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/71278
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectAdvances in Design Science Research
dc.subjectdesign science research
dc.subjectinformation asymmetries
dc.subjecttrust
dc.subjectused car market
dc.subjectvalue proposition
dc.titleDealers of Peaches and Lemons: How Can Used Car Dealers Use Trusted Car Data to create value?
prism.startingpage5409

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