Objectives and Key Results in Large-Scale Agile Organizations: Challenges and Enablers
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Date
2025-01-07
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7442
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Objectives and Key Results (OKRs) have emerged as a prevalent strategic management tool in large-scale agile development organizations, aiming to enhance operational alignment and performance. This study investigates the implementation of OKRs within a fintech organization that specializes in developing and managing solutions for over one million customers. We identify six key challenges and six enablers experienced in large-scale agile contexts when adopting OKRs as an organization-wide goal-setting framework. Our findings reveal that employees encounter challenges related to goal-setting and the compatibility of OKRs with their work tasks. However, factors such as sufficient training and concrete tasks, like "Monday Commitments," facilitate the successful adoption of OKRs in large-scale organizations. The study offers valuable insights for leaders and managers aiming to maximize the potential of OKRs, particularly within the dynamic and rapidly evolving fintech sector.
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Tools, Processes, and Models for Enabling Efficient and Agile Projects, Teams, and Organizations, fintech, goals, large-scale agile, normalization process theory, okr
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10
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Proceedings of the 58th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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