A Process Model for Public Sector It Management to Answer the Needs of Digital Transformation

Simple item page
dc.contributor.authorYlinen, Maija
dc.contributor.authorPekkola, Samuli
dc.date.accessioned2019-01-03T00:46:57Z
dc.date.available2019-01-03T00:46:57Z
dc.date.issued2019-01-08
dc.description.abstractWhile organizations get prepared for digitalization, so must their IT departments. This means they have to increase their agility to respond to varying requests from different groups of users, increase infrastructure flexibility, and improve the utilization of the current resources. To answer these needs, traditional approaches and modes of IT management are often insufficient. We consequently propose a process model for public sector IT departments so that they can adjust their operations as a response to digitalization efforts, for example, smart cities and digital transformation. Our focus is especially on improving the IT development process within the organization, i.e., how the IT department can better respond to the needs of business units. Our findings show that the adjustments require changes both in management and daily operations. Moreover, changes should not be done only internally within the IT department, but also the whole organization should be involved.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.748
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/60056
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectIT Governance and its Mechanisms
dc.subjectOrganizational Systems and Technology
dc.subjectDigitalization, enterprise architecture, IT development
dc.titleA Process Model for Public Sector It Management to Answer the Needs of Digital Transformation
dc.typeConference Paper
dc.type.dcmiText

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
0616.pdf
Size:
590.48 KB
Format:
Adobe Portable Document Format
Download

Collections

IT Governance and its Mechanisms