A Process Model for Public Sector It Management to Answer the Needs of Digital Transformation

dc.contributor.author Ylinen, Maija
dc.contributor.author Pekkola, Samuli
dc.date.accessioned 2019-01-03T00:46:57Z
dc.date.available 2019-01-03T00:46:57Z
dc.date.issued 2019-01-08
dc.description.abstract While organizations get prepared for digitalization, so must their IT departments. This means they have to increase their agility to respond to varying requests from different groups of users, increase infrastructure flexibility, and improve the utilization of the current resources. To answer these needs, traditional approaches and modes of IT management are often insufficient. We consequently propose a process model for public sector IT departments so that they can adjust their operations as a response to digitalization efforts, for example, smart cities and digital transformation. Our focus is especially on improving the IT development process within the organization, i.e., how the IT department can better respond to the needs of business units. Our findings show that the adjustments require changes both in management and daily operations. Moreover, changes should not be done only internally within the IT department, but also the whole organization should be involved.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2019.748
dc.identifier.isbn 978-0-9981331-2-6
dc.identifier.uri http://hdl.handle.net/10125/60056
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject IT Governance and its Mechanisms
dc.subject Organizational Systems and Technology
dc.subject Digitalization, enterprise architecture, IT development
dc.title A Process Model for Public Sector It Management to Answer the Needs of Digital Transformation
dc.type Conference Paper
dc.type.dcmi Text
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