IT Governance and its Mechanisms

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    A Co-evolutionary Perspective on Business and IT Alignment: A Review and Research Agenda
    ( 2019-01-08) Zhang, Mengmeng ; Chen, Honghui ; Lyytinen, Kalle ; Li, Xinyu
    Business and IT Alignment (BITA) has received a growing attention during the last decades. Due to increasing environmental and organizational complexities, a co-evolutionary perspective has emerged recently to understand and to control the dynamics in BITA. The Business and IT Co-evolution (BITC) aims to coordinate business and IT through continuous adaptation and learning. A series of BITC studies have been conducted since the 2000s. This study provides an organized review of the current knowledge of this area. Its contribution is threefold: 1) organizing extant literature on BITC, 2) revealing knowledge gaps, and 3) proposing a research agenda.
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    A Process Model for Public Sector It Management to Answer the Needs of Digital Transformation
    ( 2019-01-08) Ylinen, Maija ; Pekkola, Samuli
    While organizations get prepared for digitalization, so must their IT departments. This means they have to increase their agility to respond to varying requests from different groups of users, increase infrastructure flexibility, and improve the utilization of the current resources. To answer these needs, traditional approaches and modes of IT management are often insufficient. We consequently propose a process model for public sector IT departments so that they can adjust their operations as a response to digitalization efforts, for example, smart cities and digital transformation. Our focus is especially on improving the IT development process within the organization, i.e., how the IT department can better respond to the needs of business units. Our findings show that the adjustments require changes both in management and daily operations. Moreover, changes should not be done only internally within the IT department, but also the whole organization should be involved.
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    IT Governance and Its Agile Dimensions
    ( 2019-01-08) Vejseli, Sulejman ; Rossmann, Alexander ; Connolly, Thomas
    Information technology (IT) plays an essential role in organizational innovation adoption. As such, IT governance (ITG) is paramount in accompanying IT to allow innovation. However, the traditional concept of ITG to control the formulation and implementation of IT strategy is not fully equipped to deal with the current changes occurring in the digital age. Today’s ITG needs an agile approach that can respond to changing dynamics. Consequently, companies are relying heavily on agile strategies to secure better company performance. This paper aims to clarify how organizations can implement agile ITG. To do so, this study conducted 56 qualitative interviews with professionals from the banking industry to identify agile dimensions within the governance construct. The qualitative evaluation uncovered 46 agile governance dimensions. Moreover, these dimensions were rated by 29 experts to identify the most effective ones. This led to the identification of six structure elements, eight processes, and eight relational mechanisms.
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    How the West was Lost: Chief Information Officers and the Battle of Jurisdictional Control
    ( 2019-01-08) Magnusson, Johan ; Högberg, Erik ; Sjöman, Hampus
    Recent research has highlighted the potential downfall of the role and profession of Chief Information Officer (CIO). As the top executive responsible for IT in an organization, this role has gone through several shifts since its advent in the 1980’s. This study addresses how the role has evolved, and, explores how it may evolve in the years to come. The study utilizes a combination of structured literature review and interviews, and is informed by Abbott’s systems of professions perspective. The findings show that after an increase in jurisdictional control prior to the turn of the millennium, the profession has decreased and is continuing to decrease its jurisdictional control. This is in part linked to the imposition of IT Governance frameworks designed to shift risk from the profession of CIOs to neighboring professions. This is discussed in light of calls for future research.
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    Board Engagement in IT Governance: Opening Up the Black Box of IT Oversight Committees at Board Level
    ( 2019-01-08) Caluwe, Laura ; De Haes, Steven
    Researchers and practitioners seem to agree on the importance of boards of directors engaging in IT governance. Yet, only a minority of boards around the globe are taking up accountability for governing IT, pointing towards a knowing-doing gap. Efforts have been made to close this gap by creating implementation guidelines for this type of engagement. One of the most frequently mentioned guidelines is the implementation of an IT oversight or similar committee at board level. However, research shows that few boards have established such a committee, which might be caused by the lack of detailed guidance on the workings and role of such committees. This paper discusses the case of the University of Antwerp that has established two IT oversight committees at board level. We demonstrate how IT oversight committees can be established and how they fit into the role of the board with regard to IT governance.