Customer Responses to Service Robots – Comparing Human-Robot Interaction with Human-Human Interaction

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dc.contributor.authorMerkle, Moritz
dc.date.accessioned2019-01-02T23:52:23Z
dc.date.available2019-01-02T23:52:23Z
dc.date.issued2019-01-08
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2019.170
dc.identifier.isbn978-0-9981331-2-6
dc.identifier.urihttp://hdl.handle.net/10125/59580
dc.language.isoeng
dc.relation.ispartofProceedings of the 52nd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDigital Services and The Digitalization of Services
dc.subjectDecision Analytics, Mobile Services, and Service Science
dc.subjectDigitalization of services, human-robot interaction, service failure, service robots
dc.titleCustomer Responses to Service Robots – Comparing Human-Robot Interaction with Human-Human Interaction
dc.typeConference Paper
dc.type.dcmiText

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