Enabling Knowledge Broker Analysis through Actor Clusters in Organizational Structures in Enterprise Social Media

dc.contributor.author Leppälä, Mia
dc.contributor.author Huhtamäki, Jukka
dc.date.accessioned 2021-12-24T17:21:09Z
dc.date.available 2021-12-24T17:21:09Z
dc.date.issued 2022-01-04
dc.description.abstract Knowledge brokers serve as facilitators of knowledge sharing. The extant literature calls for nuanced analyses of different organizational structures as the spaces knowledge brokers operate in. Our interest lies in formal, semiformal, and informal organizational network structures and in how knowledge brokers are positioned in them. In this paper, we outline a collaborative analysis method, with researchers from different disciplines working together in data sprints. The benefit of this process is that it enables analyzing large organizational networks with deep insights. Amplifying social network analysis with field knowledge offers a deeper understanding of the connections in the network. This paper describes the analysis process and proposes interdisciplinary data processing techniques. We applied the proposed method using an extensive empirical data set that includes intraorganizational social media interactions between employees in a global organization. Our analysis transforms enterprise social media data into a network model that describes an organization’s social structure.
dc.format.extent 9 pages
dc.identifier.doi 10.24251/HICSS.2022.071
dc.identifier.isbn 978-0-9981331-5-7
dc.identifier.uri http://hdl.handle.net/10125/79401
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Distributed Collaboration and Telework in Organizations and Networks
dc.subject cluster detection
dc.subject data-sprint
dc.subject knowledge broker
dc.subject social network analysis
dc.title Enabling Knowledge Broker Analysis through Actor Clusters in Organizational Structures in Enterprise Social Media
dc.type.dcmi text
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