Strengthening Social Ties via ICT in the Organization

dc.contributor.authorTorro, Osku
dc.contributor.authorPirkkalainen, Henri
dc.date.accessioned2016-12-29T02:02:56Z
dc.date.available2016-12-29T02:02:56Z
dc.date.issued2017-01-04
dc.description.abstractKnowledge work increasingly relies on the \ utilization of information and communication \ technology (ICT). However, communication and \ knowledge sharing via ICT may be challenging due \ the lack of physical face-to-face interaction. The \ strength of social ties is critical to the success of an \ organization, since it determines how deeply \ individuals interact with each other. Prior research \ has paid only limited attention to the role of ICT in \ the strengthening of social ties within an \ organization. To address this research gap, we have \ conducted a qualitative study outlining different tie \ strengthening characteristics of ICT. The results of \ this study suggest that especially asynchronous and \ synchronous text based interaction and \ communication history forms an effective mechanism \ for an organization to facilitate social ties. As a \ theoretical contribution, we develop a new \ theoretical model representing the intra- \ organizational characteristics of ICT in relation to \ media synchronicity and tie strength. This theoretical \ model also includes new tie-strength components for \ ICT-mediated interaction.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2017.666
dc.identifier.isbn978-0-9981331-0-2
dc.identifier.urihttp://hdl.handle.net/10125/41828
dc.language.isoeng
dc.relation.ispartofProceedings of the 50th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectInformation and communications technology
dc.subjectmedia synchronicity
dc.subjectorganization
dc.subjectsocial ties
dc.subjecttie strength
dc.titleStrengthening Social Ties via ICT in the Organization
dc.typeConference Paper
dc.type.dcmiText

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