Harmonizing Paradoxical Tensions in SOCs: A Strategic Model for Integrating AI, Automation, and Human Expertise in Cyber Defense and Incident Response

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dc.contributor.authorSaadallah, Mehdi
dc.contributor.authorShahim, Abbas
dc.contributor.authorKhapova, Svetlana
dc.date.accessioned2024-12-26T21:09:56Z
dc.date.available2024-12-26T21:09:56Z
dc.date.issued2025-01-07
dc.description.abstractSecurity operations centers (SOCs) from public and private industries are under pressure to cope with the surge of cyberattacks, making paradoxical tensions in strategic navigation within security operations centers (SOCs) a priority. Our research advances our understanding of ambidexterity in the cybersecurity field and introduces an equilibrium path for adaptability, consistency, expediency, and authority paradoxes through the strategic integration of artificial intelligence (AI), automation, and human expertise. We developed a conceptual model that incorporates insights from the identified paradoxical tensions, cybernetic, organizational paradox, complexity, and decision-making theories, underlining the importance of leveraging technological advancements while retaining the indispensable insights of human judgment and emphasizing the iterative loop required for SOCs to adapt to new threats and maintain a consistent, authoritative approach. Our findings indicate that the dynamic equilibrium of paradoxical tensions is not a fixed state but a perpetual journey of adaptation and refinement in today’s complex digital landscapes.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2025.738
dc.identifier.isbn978-0-9981331-8-8
dc.identifier.otherfd40c126-e0b5-40c9-a503-268781204a8e
dc.identifier.urihttps://hdl.handle.net/10125/109586
dc.relation.ispartofProceedings of the 58th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectOrganizational Cybersecurity: Advanced Cyber Defense, Cyber Analytics, and Security Operations
dc.subjectartificial intelligence, automation, cybernetics, paradoxical tensions, security operations centers
dc.titleHarmonizing Paradoxical Tensions in SOCs: A Strategic Model for Integrating AI, Automation, and Human Expertise in Cyber Defense and Incident Response
dc.typeConference Paper
dc.type.dcmiText
prism.startingpage6166

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